Infiniti started the process of getting my new system rolling. They followed up at every stage and called after my installation to see I was happy. I highly recommend Infiniti to anyone.
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Ross Heard
Manager – Heard Services – Richmond, Victoria
Infiniti helped make the installation and planning of our new phone system much easier than expected. The whole team were pleasant and great to deal with. I would recommend them to everyone.
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Our new system is working extremely well. The installation went smoothly and the technicians get a 9/10 rating. We can highly recommend Infiniti.
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Infiniti made my life easy and the service was great. They were always there for any questions I had about the system or the installation. The technician showed me everything I needed to know of the system.
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Infiniti made getting the system a thorough and easy process. The sales team were fast to answer my queries as were the techs. It made my system choice easier. The technicians were friendly and helped me get the system in the way I wanted it.
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Josh Francis
Director – Foote Francis Pty Ltd – West Perth WA
Our business is public relations and our telephones are the lifeblood of our company. Infiniti planned and installed the telephone system to suit my business needs. They are a friendly yet efficient team. They came in on time and on budget. Wouldn’t hesitate in recommending them to anyone.
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The system was installed and setup hassle free allowing us to continue with our ongoing service. It's refreshing to deal with a telecommunications company that actually delivers on its promises.
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Our phone system installation was a breeze. The communication getting it all started was a constant flow right up to the final installation. I would recommend Infiniti to all.Read more...
Infinity made choosing a phone system and telco provider easy. Their high level of customer service, product and commitment to the community and environment make them a company I would easily recommend – they are a stress free one-stop-shop.Read more...
Alice Collins
Insight Communications – Redfern NSW
As discussed earlier Airport Lighting Specialists would happily recommend Infiniti Communications for any supply/installation.
The pricing offered was competitive and we were very pleased with the prompt service. The installation staff were very accommodating and worked quickly and efficiently ensuring limited down time in our office. Read more...
You gave clear and professional advice on a range of brands. Thanks for making the implementation of our Alcatel Omni PCX systems in Perth and Queensland a smooth process. I have no hesitation in recommending Infiniti Telecommunications for all telephone system matters. Read more...
I would like to bring to your attention the extraordinary levels of consistent customer Service by Troy Bowen and his team at Infiniti Telecommunications. Being in a competitive Service based Industry myself, I understand and appreciate the importance of looking after your customers & clients. Read more...
We have been thoroughly impressed with the new Alcatel phone system that infinity implemented for us.The immediate impact on diverting phone calls to the right people in our organisation has saved us time and money. Read more...
We found Infiniti incredibly easy and professional to deal with. They provided us with frank, upfront advice and didn't try and sell us something we didn't need or wouldn't use. Our new system went in without any hassles and works perfectly. The system does everything we wanted and more. Read more...
We looked at a wide host of phone providers and Infiniti was the standout. They offered a great solution for our 30+ staff, a 100% Money Back guarantee, and perhaps most importantly it came in at the right price! Read more...
"Infiniti was great. They cut though all the telco jargon and made choosing and implementing my new phone system easy. Their after sales follow up was one of the best I've ever experienced. On behalf of my staff and myself, thank you so much Infiniti."
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"We should record our appreciation for your companies fantastic service. It was indeed a pleasure to meet you and we very much appreciate that your adopted suggestions all accurately reflect your undertakings and represent considerable improvement on our previous system. Once again our thanks."
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"I have been very happy with our LG aria phone system. We are a small but growing business and we needed to upgrade our phone system. It was a big step for us and I found Adam and his team at Infiniti very helpful at all stages of the project from purchase, installation and getting used to how the system operated."
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"Choosing Infiniti was not only easy, it was definitely the right choice. We ended up with a great Alcatel system that does absolutely everything we could possibly need. The bottom line is the new system features have made our organisation more productive and sound more professional. We'll never miss another
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"Upgrading to the Avaya phone system was a painless exercise thanks to Infiniti. Cabling and installation was seamless and resulted in no downtime with after sales queries answered promptly. Our staff are delighted with the flexibility and features offered by the new
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I just wanted to let you know that I was very impressed with your fabulous web site and therefore made the decision to get a quote from your company, Infiniti. Even though you were not the cheapest option you still managed to come close enough for me to run with your option. You, Mark, handled all questioning with patience and a professionalism that made me confident that I had chosen the right company.
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Name: Avaya Inc.
Headquarters: 211 Mt. Airy Rd., Basking Ridge, N.J. 07920 USA
Phone: 908-953-6000 or 1-800-784-6104 (Main Number)
About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than one
million businesses worldwide, including nearly 90
percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides
comprehensive service and support for companies, small to large.
Our unique combination of communications applications,
software and services help companies simplify complex communications and work with existing technologies from other vendors, enabling customers to unlock value and potential from their network. And by embedding communications into the very business processes of an enterprise, we help to improve the way organizations work - making people more productive, processes more intelligent and customers more
satisfied.
Drawing on a rich heritage of enterprise telephony and mastery of IP-based technologies, we help customers to grow revenue, lower risk, reduce costs and achieve superior business results.
As a leader in IP telephony, we help customers to
realize business value and create competitive advantage
by driving the integration of communications and business applications across any network and device.
Avaya Global Services has approximately 8,500
services experts worldwide, 27 network operations
and technical support centers, and unique patented design and management tools.
Key Facts
Avaya consistently is recognized as a global leader by industry and technology experts and has achieved worldwide leadership positions in the following:
No. 1 in Worldwide Enterprise Telephony
No. 1 in Worldwide IP Telephony
No. 1 in IP Telephony in Europe, Middle East
and Africa
No. 1 in Contact Centers Agents Worldwide, 2006
No. 1 in U.S. CPE Maintenance Services
Additionally, Gartner places Avaya in the Leaders Quadrant based on its completeness of vision and
ability to execute:
Leaders Quadrant in Gartner Magic Quadrant for Corporate Telephony, North America, 2007
Leaders Quadrant in Gartner Magic Quadrant for Corporate Telephony, Europe, Middle East
and Africa, 2007
Leaders Quadrant in Gartner Magic Quadrant for Corporate Telephony, Asia/Pacific, 2007
Leaders Quadrant in Gartner Magic Quadrant for Contact Center Infrastructure, North America, 2007
Leaders Quadrant in Gartner Magic Quadrant for Contact Center Infrastructure, Asia/Pacific, 2007
Every day, people use over 100 million of our voice mailboxes.
We employ approximately 19,000 people, including 2,500 research and development professionals
worldwide.
We have about 2,500 authorized or certified partners worldwide.
Senior Leadership
Louis J. D’Ambrosio, President & Chief Executive Officer
Michael Thurk, Chief Operating Officer
Jocelyne Attal, Chief Marketing Officer
Matthew Booher, Vice President and Treasurer
Lorie Buckingham, Senior Vice President & Chief
Information Officer
Pamela Craven, Chief Administrative Officer
Roger Gaston, Senior Vice President, Human Resources
Charlie Ill, Senior Vice President, Global Sales
David Johnson, Senior Vice President, Global Channels Development
Karyn Mashima, Senior Vice President, Strategy & Technology
Amar Pai, Vice President, Finance Operations and Corporate Controller
Francis Scricco, Senior Vice President, Manufacturing, Logistics & Procurement
Ravi Sethi, President, Avaya Labs
Micky S. Tsui, Senior Vice President, Global Business Operations
Stuart Wells, Senior Vice President & President, Global Communications Solutions
Customers who looked at Avaya phone systems checked out:
