Infiniti started the process of getting my new system rolling. They followed up at every stage and called after my installation to see I was happy. I highly recommend Infiniti to anyone.
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Ross Heard
Manager – Heard Services – Richmond, Victoria
Infiniti helped make the installation and planning of our new phone system much easier than expected. The whole team were pleasant and great to deal with. I would recommend them to everyone.
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Our new system is working extremely well. The installation went smoothly and the technicians get a 9/10 rating. We can highly recommend Infiniti.
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Infiniti made my life easy and the service was great. They were always there for any questions I had about the system or the installation. The technician showed me everything I needed to know of the system.
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Infiniti made getting the system a thorough and easy process. The sales team were fast to answer my queries as were the techs. It made my system choice easier. The technicians were friendly and helped me get the system in the way I wanted it.
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Josh Francis
Director – Foote Francis Pty Ltd – West Perth WA
Our business is public relations and our telephones are the lifeblood of our company. Infiniti planned and installed the telephone system to suit my business needs. They are a friendly yet efficient team. They came in on time and on budget. Wouldn’t hesitate in recommending them to anyone.
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The system was installed and setup hassle free allowing us to continue with our ongoing service. It's refreshing to deal with a telecommunications company that actually delivers on its promises.
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Our phone system installation was a breeze. The communication getting it all started was a constant flow right up to the final installation. I would recommend Infiniti to all.Read more...
Infinity made choosing a phone system and telco provider easy. Their high level of customer service, product and commitment to the community and environment make them a company I would easily recommend – they are a stress free one-stop-shop.Read more...
Alice Collins
Insight Communications – Redfern NSW
As discussed earlier Airport Lighting Specialists would happily recommend Infiniti Communications for any supply/installation.
The pricing offered was competitive and we were very pleased with the prompt service. The installation staff were very accommodating and worked quickly and efficiently ensuring limited down time in our office. Read more...
You gave clear and professional advice on a range of brands. Thanks for making the implementation of our Alcatel Omni PCX systems in Perth and Queensland a smooth process. I have no hesitation in recommending Infiniti Telecommunications for all telephone system matters. Read more...
I would like to bring to your attention the extraordinary levels of consistent customer Service by Troy Bowen and his team at Infiniti Telecommunications. Being in a competitive Service based Industry myself, I understand and appreciate the importance of looking after your customers & clients. Read more...
We have been thoroughly impressed with the new Alcatel phone system that infinity implemented for us.The immediate impact on diverting phone calls to the right people in our organisation has saved us time and money. Read more...
We found Infiniti incredibly easy and professional to deal with. They provided us with frank, upfront advice and didn't try and sell us something we didn't need or wouldn't use. Our new system went in without any hassles and works perfectly. The system does everything we wanted and more. Read more...
We looked at a wide host of phone providers and Infiniti was the standout. They offered a great solution for our 30+ staff, a 100% Money Back guarantee, and perhaps most importantly it came in at the right price! Read more...
"Infiniti was great. They cut though all the telco jargon and made choosing and implementing my new phone system easy. Their after sales follow up was one of the best I've ever experienced. On behalf of my staff and myself, thank you so much Infiniti."
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"We should record our appreciation for your companies fantastic service. It was indeed a pleasure to meet you and we very much appreciate that your adopted suggestions all accurately reflect your undertakings and represent considerable improvement on our previous system. Once again our thanks."
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"I have been very happy with our LG aria phone system. We are a small but growing business and we needed to upgrade our phone system. It was a big step for us and I found Adam and his team at Infiniti very helpful at all stages of the project from purchase, installation and getting used to how the system operated."
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"Choosing Infiniti was not only easy, it was definitely the right choice. We ended up with a great Alcatel system that does absolutely everything we could possibly need. The bottom line is the new system features have made our organisation more productive and sound more professional. We'll never miss another
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"Upgrading to the Avaya phone system was a painless exercise thanks to Infiniti. Cabling and installation was seamless and resulted in no downtime with after sales queries answered promptly. Our staff are delighted with the flexibility and features offered by the new
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I just wanted to let you know that I was very impressed with your fabulous web site and therefore made the decision to get a quote from your company, Infiniti. Even though you were not the cheapest option you still managed to come close enough for me to run with your option. You, Mark, handled all questioning with patience and a professionalism that made me confident that I had chosen the right company.
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The Cisco Unified IP Phone 7961G is an important addition to the Cisco phone systems award-winning IP phone portfolio and is a full-featured, enhanced manager IP phone. It is designed to meet the needs of managers and administrative assistants with six programmable backlit line/feature buttons and four interactive soft keys that guide a user through call features and functions. It also provides straightforward audio controls for high-quality duplex speakerphone, handset, and headset and built-in headset port and integrated Ethernet switch are standard with the Cisco Unified IP Phone 7961G.
Cisco Unified IP Phone 7961G handsets are dynamic and designed to grow with system capabilities. Keep pace with new changes through software updates to the phone flash memory, downloadable from Cisco Unified CallManager and Cisco.com. To move a user, is as simple as picking up the phone and moving to the new location anywhere on your network - no hands-on moves and changes are required (unlike other phone brands).
The phone also features a best-of-class large, higher-resolution grayscale pixel-based LCD and displays features such as date and time, calling party name, calling party number, and digits dialed.
The Cisco Unified IP Phone 7961G also features:
A higher-resolution, graphical 4-bit grayscale display (320 x 222)
Support for double-byte characters and Unicode text to benefit Extensible Markup Language (XML) application developers
Support for both IEEE standard 802.3af inline power and Cisco inline power
Close-Up of High-Resolution Display and Lighted Line Keys
Feature
Description
Messages
The phone offers direct access to voicemail.
Directories
The phone identifies incoming messages and categorizes them on the screen, allowing users to quickly and effectively return calls using direct dial-back capability. The corporate directory integrates with the Lightweight Directory Access Protocol Version 3 (LDAP3) standard directory.
Settings
The Settings feature key allows the user to adjust display contrast, select background images (if available), and select from a large number of unique ringer sounds through the User Preference menu. Network Configuration preferences also can be set up (usually by the system administrator). Configuration can be either automatically or manually set up for Dynamic Host Control Protocol (DHCP), Trivial File Transfer Protocol (TFTP), Cisco Unified CallManager, and backup Cisco Unified CallManager instances. Other available Settings submenus include Device Configuration and Security Configuration.
Services
The Cisco Unified IP Phone 7961G allows users to quickly access diverse information such as weather, stocks, quote of the day, or any Web-based information using XML to provide a portal to an ever-growing world of applications, features, and information.
Help
The online Help feature gives users information about the phone keys, buttons, and features. The pixel display allows for greater flexibility of features and significantly expands the information viewed when using features such as Services, Information, Messages, and Directory. For example, the Directory button can show local and server-based directory information.
Display
The phone has a large, high-resolution, graphical 4-bit grayscale display (320 x 222).
Speakerphone, Mute, and Headset Buttons
The phone offers high-quality speakerphone technology, including easy-to-use speaker On/Off, Microphone Mute, and Headset buttons. These buttons are lit when active. For added security, the audible dual tone multifrequency (DTMF) tones are masked when the speakerphone mode is used.
Ethernet Switch
The internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100BASE-T Ethernet network through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC. The system administrator can designate separate VLANs (802.1Q) for the PC and Cisco Unified IP phones, providing improved security and reliability of voice and data traffic.
Headset Port
A dedicated headset port eliminates the need for a separate amplifier when using a headset. This feature allows the handset to remain in its cradle, making headset use simpler.
Volume Control
The convenient Volume Control button on the phone provides for easy decibel-level adjustments for the speakerphone, handset, headset, and ringer. The handset is hearing aid-compatible (HAC). Additional volume control gain can be achieved using an inline handset amplifier such as Walker Equipment W-10 and CE-100 amplifiers.
Adjustable Foot-Stand
The phone foot-stand is adjustable from flat to 60 degrees to provide optimum display viewing and comfortable use of all buttons and keys. The foot-stand is keyed to match standard wall-jack configurations for wall mounting. Two optional wall-mount brackets are also offered, as noted later in this document.
Flexible Power Options
The Cisco Unified IP Phone 7961G supports Cisco Prestandard Power over Ethernet (PoE), allowing powering from any of the Cisco Inline Power-capable blades and boxes. In addition, it supports IEEE 803.af PoE. The phone can be powered locally with a power supply (part number CP-PWR-CUBE-3).
Multiple Ring Tones
More than 24 user-adjustable ring tones are available.
Americans with Disabilities Act (ADA) Features
A HAC handset (meets ADA requirements) is available, as well as HAC compliance for magnetic coupling to approved HAC hearing aids. The dial pad is also ADA-compliant.
Signaling Protocol Support
The phone offers Skinny Client Control Protocol (SCCP) support.
Codec Support
G.711µ and G.729a audio compression codecs are available.
Quality of Service (QoS) Options
The phone supports differentiated services code point (DSCP) and 802.1Q/p standards.
Security
The phone supports manufacturing-installed digital certificates, device authentication, and encryption.
Language Support
Support for more than 20 languages is built-in (depends on Cisco Unified CallManager software version).
Configuration Options
IP address assignment can be statically configured or configured through the DHCP client.
Voice Quality
Comfort-noise generation and voice activity detection (VAD) programming are performed on a system basis.
Cisco Unified IP Phone 7961G - Specifications
Specification
Description
Dimensions (H x W x D)
82 x 10.5 x 6 in. (20.32 x 26.67 x 15.24 cm)
Weight
3.5 lb (1.6 kg)
Phone-Casing Composition
Polycarbonate acrylonitrile butadiene styerene (ABS) plastic in textured dark gray color with silver bezel
Power Requirements
The phone is interoperable with Cisco Pre-standard PoE and with IEEE 802.3af PoE (the phone is a Class 2 device); 48 VDC is required; it can be supplied locally at the desktop using an optional AC-to-DC power supply (part number CP-PWR-CUBE-3=). Use of the power supply also requires one of the corresponding AC country cords listed in Table 6.
Cisco Unified IP Phone 7961G - Certifications
Certification
Description
Regulatory Compliance
• CE marking
Safety
• Underwriters Laboratories (UL) 60950 • Canadian Standards Association (CSA) C22.2 No. 60950 • IEC 60950 • EN 60950 • AS/NZS 60950
Electromagnetic Compatibility (EMC)
• Federal Communications Commission (FCC) Part 15 (CFR 47) Class B • ICES-003 Class B • EN55022 Class B • CISPR22 Class B • AS/NZ 3548 Class B • VCCI Class B • EN55024 • EN 50082-1 • EN 61000-3-2 • EN 61000-3-3
Telecom
• FCC Part 68 (CFR47) HAC • IC CS-03 • Australia-as/ACIF S004 and AS/ACIF S040 • New Zealand PTC 220 Draft
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