Infiniti started the process of getting my new system rolling. They followed up at every stage and called after my installation to see I was happy. I highly recommend Infiniti to anyone.
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Ross Heard
Manager – Heard Services – Richmond, Victoria
Infiniti helped make the installation and planning of our new phone system much easier than expected. The whole team were pleasant and great to deal with. I would recommend them to everyone.
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Our new system is working extremely well. The installation went smoothly and the technicians get a 9/10 rating. We can highly recommend Infiniti.
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Infiniti made my life easy and the service was great. They were always there for any questions I had about the system or the installation. The technician showed me everything I needed to know of the system.
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Infiniti made getting the system a thorough and easy process. The sales team were fast to answer my queries as were the techs. It made my system choice easier. The technicians were friendly and helped me get the system in the way I wanted it.
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Josh Francis
Director – Foote Francis Pty Ltd – West Perth WA
Our business is public relations and our telephones are the lifeblood of our company. Infiniti planned and installed the telephone system to suit my business needs. They are a friendly yet efficient team. They came in on time and on budget. Wouldn’t hesitate in recommending them to anyone.
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The system was installed and setup hassle free allowing us to continue with our ongoing service. It's refreshing to deal with a telecommunications company that actually delivers on its promises.
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Our phone system installation was a breeze. The communication getting it all started was a constant flow right up to the final installation. I would recommend Infiniti to all.Read more...
Infinity made choosing a phone system and telco provider easy. Their high level of customer service, product and commitment to the community and environment make them a company I would easily recommend – they are a stress free one-stop-shop.Read more...
Alice Collins
Insight Communications – Redfern NSW
As discussed earlier Airport Lighting Specialists would happily recommend Infiniti Communications for any supply/installation.
The pricing offered was competitive and we were very pleased with the prompt service. The installation staff were very accommodating and worked quickly and efficiently ensuring limited down time in our office. Read more...
You gave clear and professional advice on a range of brands. Thanks for making the implementation of our Alcatel Omni PCX systems in Perth and Queensland a smooth process. I have no hesitation in recommending Infiniti Telecommunications for all telephone system matters. Read more...
I would like to bring to your attention the extraordinary levels of consistent customer Service by Troy Bowen and his team at Infiniti Telecommunications. Being in a competitive Service based Industry myself, I understand and appreciate the importance of looking after your customers & clients. Read more...
We have been thoroughly impressed with the new Alcatel phone system that infinity implemented for us.The immediate impact on diverting phone calls to the right people in our organisation has saved us time and money. Read more...
We found Infiniti incredibly easy and professional to deal with. They provided us with frank, upfront advice and didn't try and sell us something we didn't need or wouldn't use. Our new system went in without any hassles and works perfectly. The system does everything we wanted and more. Read more...
We looked at a wide host of phone providers and Infiniti was the standout. They offered a great solution for our 30+ staff, a 100% Money Back guarantee, and perhaps most importantly it came in at the right price! Read more...
"Infiniti was great. They cut though all the telco jargon and made choosing and implementing my new phone system easy. Their after sales follow up was one of the best I've ever experienced. On behalf of my staff and myself, thank you so much Infiniti."
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"We should record our appreciation for your companies fantastic service. It was indeed a pleasure to meet you and we very much appreciate that your adopted suggestions all accurately reflect your undertakings and represent considerable improvement on our previous system. Once again our thanks."
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"I have been very happy with our LG aria phone system. We are a small but growing business and we needed to upgrade our phone system. It was a big step for us and I found Adam and his team at Infiniti very helpful at all stages of the project from purchase, installation and getting used to how the system operated."
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"Choosing Infiniti was not only easy, it was definitely the right choice. We ended up with a great Alcatel system that does absolutely everything we could possibly need. The bottom line is the new system features have made our organisation more productive and sound more professional. We'll never miss another
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"Upgrading to the Avaya phone system was a painless exercise thanks to Infiniti. Cabling and installation was seamless and resulted in no downtime with after sales queries answered promptly. Our staff are delighted with the flexibility and features offered by the new
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I just wanted to let you know that I was very impressed with your fabulous web site and therefore made the decision to get a quote from your company, Infiniti. Even though you were not the cheapest option you still managed to come close enough for me to run with your option. You, Mark, handled all questioning with patience and a professionalism that made me confident that I had chosen the right company.
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Learn More with the Interactive Tutorial
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Enhance your VoIP experience with the latest, dynamic IP technology
Cisco Unified IP Phone 7965G- Description
With the Cisco Unified IP Phone 7965G handset, you’ll always be ahead of the game. The Cisco Unified IP Phone 7965G is designed to grow with your organisation, with upgrades easily downloadable from Cisco.com and ensuring that your phone keeps pace with your requirements. Need to move an employee to a new location or desk? With the Cisco Unified IP Phone 7965G it’s as simple as picking up the phone and moving to the new location anywhere on your network!
The Cisco Unified IP Phone 7965G provides the latest advances in VoIP telephony, including wideband audio support, backlit color display, and an integrated Gigabit Ethernet port. It also addresses the needs of the executive or major decision maker, administrative assistants, and those working with bandwidth-intensive applications on collocated PCs. With a large, backlit, easy-to-read color display, access is easy to communication information, timesaving applications, and features such as date and time, calling party name, calling party number, digits dialed, and presence information.
Cisco Unified IP Phone 7965G handsets provide direct access to six telephone lines (or combination of lines, speed dials, and direct access to telephony features), four interactive soft keys that guide you through call features and functions, and an intuitive four-way (plus Select key) navigation cluster. A hands-free speakerphone and handset designed for high-fidelity wideband audio are standard, as is a built-in headset connection.
Enhance the telephone user experience with high-fidelity wideband audio, new backlit color displays, and improved navigation options. The Cisco Unified IP Phone 7965G extends the functionality of the existing Cisco Unified IP Phone 7961G and 7961G-GE models with the following features:
High-fidelity wideband audio for vibrant, lifelike conversations; Internet Low Bitrate Codec (iLBC) support for use in lossy networks
Large backlit color display for easy use of Cisco Unified Communications and third-party telephone applications
Improved navigation cluster for easier navigation and feature and function selection
Gigabit Ethernet connectivity
Close-Up of Display and Lighted Line Keys
Cisco Unified IP Phone 7965G – Key Features
Feature
Description/Benefit
Display
5-inch (12.5 cm) graphical TFT color display, 16-bit color depth, 320 x 240 effective pixel resolution, with backlight. Allows for greater flexibility of features and applications, and significantly expands the information viewed when using features such as Services, Information, Messages, and Directory. Display also supports localization requiring double-byte Unicode encoding for fonts.
Wideband Audio
Support for wideband (G.722 codec, adherence to TIA 920), including handset, headset, and speakerphone (see Q&A for details).
Codec Support
G.711a, G.711µ, G.729a, G.729ab, G.722, and iLBC audio compression codecs are supported (see Q&A for details).
Speakerphone
Full-duplex speakerphone with acoustic echo cancellation.
Directories Key
Ready access to missed, received or placed calls (plus intercom history and directories). Incoming messages are identified and categorized on the display, allowing users to quickly and effectively return calls using direct dial-back capability. Corporate directory integrates with the Lightweight Directory Access Protocol Version 3 (LDAP3) standard directory.
Settings Key
Allows user to adjust display brightness, select background images (if available), and select ringer sounds through the User Preference menu. Network Configuration preferences also can be set up (usually by the system administrator). Configuration can be set up either automatically or manually for Dynamic Host Control Protocol (DHCP), Trivial File Transfer Protocol (TFTP), Cisco Unified Communications Manager, and backup Cisco Unified Communications Manager instances. Other available Settings submenus include Device Configuration, Security Configuration, and Model Information.
Services Key
Allows users to quickly access diverse information such as weather, stocks, quote of the day, or any Web-based information using XML.
Help Button
Online Help gives users information about the phone keys, buttons, and features.
Speakerphone, Mute, and Headset Buttons
Speakerphone includes Speaker On/Off, Microphone Mute, and Headset buttons that are lit when active. For added security, the audible dual tone multifrequency (DTMF) tones are masked when the speakerphone mode is used.
Navigation Cluster with `Select' Button
Four-way navigation cluster allows users to scroll vertically and horizontally. At the center of the cluster is a `Select' button that can be used for selection of an in-focus item (for example, to open an underlying menu)
Display Button
Indicates when phone is in power-saving sleep/inactivity mode (button is lit), and can be used to awaken the display. Inactivity period is configured by the system administrator.
Ethernet Switch
Internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000 BASE-T Ethernet network through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC. System administrator can designate separate VLANs (802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic.
Headset Port
Dedicated headset port eliminates the need for a separate headset amplifier and allows the handset to remain in its cradle, making headset use simpler. Both wideband (G.722) and narrowband headsets are supported.
Volume Control
Provides easy decibel-level adjustments for the speakerphone, handset, headset, and ringer. The handset is hearing aid-compatible (HAC). Additional volume control gain can be achieved using an inline handset amplifier.
Adjustable Foot-Stand
Stand is adjustable from flat to 60 degrees to provide optimum display viewing and comfortable use of all buttons and keys. The foot-stand is keyed to match standard wall-jack configurations for wall mounting. Optional wall-mount brackets are also offered.
Expansion Module Support
An optional add-on module, the Cisco Unified IP Phone Expansion Module 7914, provides 14 additional buttons for programming directory numbers or speed dials. Up to two expansion modules may be used.
Multiple Ring Tones
More than 24 defined user-selectable ring tones are available. Ring tones may also be personalized through use of the Cisco Unified Phone Application Suite.
Americans with Disabilities Act (ADA) Features
Handset is hearing aid-compatible and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). Section 508 loudness requirements can be achieved using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. Dial pad is also ADA-compliant.
Quality of Service (QoS) Options
Supports differentiated services code point (DSCP) and 802.1Q/p standards.
Security
Positive device identity through X.509v3 Certificates, digitally signed images, cryptographically secure provisioning, and secure signaling and secure media with AES-128. The phone also contains an 802.1X supplicant and supports EAPOL pass-through.
Language Support
Built-in support for more than 30 languages (dependent on Cisco Unified Communications Manager version).
Configuration Options
IP address assignment can be statically configured or configured through the DHCP client.
Cisco Unified IP Phone 7965G - Product Specifications
Specification
Description
Dimensions (H x W x D)
8.2 x 10.5 x 6 in. (20.32 x 26.67 x 15.24 cm)
Weight
3.5 lb (1.6 kg)
Phone-Casing Composition
Acrylonitrile butadiene styrene (ABS) plastic in textured dark gray color with silver bezel
Power
Supports IEEE 802.3af PoE (Class 3). 48VDC is required; it can be supplied locally at the desktop using an optional AC-to-DC power supply (part number CP-PWR-CUBE-3=) or power injector (CP-PWR-INJ=). Local power options require a corresponding AC country cord (see Table 6).
Phone Software Requirements
Supported in 8.3(2) and greater
Call Control compatibility
Supported in Cisco Unified Communications Manager Versions 4.1(3)sr5b, 4.2(3)sr2b, 4.3(1), 5.1.1(b), 5.1(2), 6.0(1) and greater Supported in Cisco Unified Communications Express and SRST Version 4.1
Signaling Protocols
Skinny Client Control Protocol (SCCP) and Session Initiation Protocol (SIP) with Cisco call control
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