Infiniti started the process of getting my new system rolling. They followed up at every stage and called after my installation to see I was happy. I highly recommend Infiniti to anyone.
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Ross Heard
Manager – Heard Services – Richmond, Victoria
Infiniti helped make the installation and planning of our new phone system much easier than expected. The whole team were pleasant and great to deal with. I would recommend them to everyone.
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Our new system is working extremely well. The installation went smoothly and the technicians get a 9/10 rating. We can highly recommend Infiniti.
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Infiniti made my life easy and the service was great. They were always there for any questions I had about the system or the installation. The technician showed me everything I needed to know of the system.
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Infiniti made getting the system a thorough and easy process. The sales team were fast to answer my queries as were the techs. It made my system choice easier. The technicians were friendly and helped me get the system in the way I wanted it.
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Josh Francis
Director – Foote Francis Pty Ltd – West Perth WA
Our business is public relations and our telephones are the lifeblood of our company. Infiniti planned and installed the telephone system to suit my business needs. They are a friendly yet efficient team. They came in on time and on budget. Wouldn’t hesitate in recommending them to anyone.
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The system was installed and setup hassle free allowing us to continue with our ongoing service. It's refreshing to deal with a telecommunications company that actually delivers on its promises.
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Our phone system installation was a breeze. The communication getting it all started was a constant flow right up to the final installation. I would recommend Infiniti to all.Read more...
Infinity made choosing a phone system and telco provider easy. Their high level of customer service, product and commitment to the community and environment make them a company I would easily recommend – they are a stress free one-stop-shop.Read more...
Alice Collins
Insight Communications – Redfern NSW
As discussed earlier Airport Lighting Specialists would happily recommend Infiniti Communications for any supply/installation.
The pricing offered was competitive and we were very pleased with the prompt service. The installation staff were very accommodating and worked quickly and efficiently ensuring limited down time in our office. Read more...
You gave clear and professional advice on a range of brands. Thanks for making the implementation of our Alcatel Omni PCX systems in Perth and Queensland a smooth process. I have no hesitation in recommending Infiniti Telecommunications for all telephone system matters. Read more...
I would like to bring to your attention the extraordinary levels of consistent customer Service by Troy Bowen and his team at Infiniti Telecommunications. Being in a competitive Service based Industry myself, I understand and appreciate the importance of looking after your customers & clients. Read more...
We have been thoroughly impressed with the new Alcatel phone system that infinity implemented for us.The immediate impact on diverting phone calls to the right people in our organisation has saved us time and money. Read more...
We found Infiniti incredibly easy and professional to deal with. They provided us with frank, upfront advice and didn't try and sell us something we didn't need or wouldn't use. Our new system went in without any hassles and works perfectly. The system does everything we wanted and more. Read more...
We looked at a wide host of phone providers and Infiniti was the standout. They offered a great solution for our 30+ staff, a 100% Money Back guarantee, and perhaps most importantly it came in at the right price! Read more...
"Infiniti was great. They cut though all the telco jargon and made choosing and implementing my new phone system easy. Their after sales follow up was one of the best I've ever experienced. On behalf of my staff and myself, thank you so much Infiniti."
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"We should record our appreciation for your companies fantastic service. It was indeed a pleasure to meet you and we very much appreciate that your adopted suggestions all accurately reflect your undertakings and represent considerable improvement on our previous system. Once again our thanks."
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"I have been very happy with our LG aria phone system. We are a small but growing business and we needed to upgrade our phone system. It was a big step for us and I found Adam and his team at Infiniti very helpful at all stages of the project from purchase, installation and getting used to how the system operated."
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"Choosing Infiniti was not only easy, it was definitely the right choice. We ended up with a great Alcatel system that does absolutely everything we could possibly need. The bottom line is the new system features have made our organisation more productive and sound more professional. We'll never miss another
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"Upgrading to the Avaya phone system was a painless exercise thanks to Infiniti. Cabling and installation was seamless and resulted in no downtime with after sales queries answered promptly. Our staff are delighted with the flexibility and features offered by the new
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I just wanted to let you know that I was very impressed with your fabulous web site and therefore made the decision to get a quote from your company, Infiniti. Even though you were not the cheapest option you still managed to come close enough for me to run with your option. You, Mark, handled all questioning with patience and a professionalism that made me confident that I had chosen the right company.
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The latest IP technology delivers a dynamic and scalable solution for any sized business.
The Cisco Unified IP Phone 7970G delivers the latest IP technology for all your VoIP business needs. Designed to grow with your organisation, the Cisco Unified IP Phone 7970G lets you keep pace with your system requirements via regular software upgrades to the dynamic, soft-key driven feature set. Whether you’re an executive or a major decision maker of your organisation –will increase your productivity.
Moves, adds, and changes are easy with the Cisco Unified IP Phone 7970G – whenever a user needs to move to a new location, they can simply pick up their phones and move to a anywhere on the network.
A high-resolution, color, touch-sensitive screen on the Cisco Unified IP Phone 7970G provides clear visual indication of the calls that are being handled. Dedicated voicemail, directories, settings, and services keys are provided to deliver easy access to key features with illuminated mute and speakerphone keys to give a clear indication of speaker status.
The Cisco Unified IP Phone 7970G – Key Features:
A backlit, high-resolution color touch-screen display
Streamlined access to communications information, timesaving applications, and feature usage details
Access to eight telephone lines (or combination of lines and direct access to telephony features)
A high-quality hands-free speakerphone and built-in headset connection
Support for inline power over Ethernet
Feature
Description
Messages
The phone offers direct access to voicemail with a single button touch.
Directories
The phone identifies incoming messages and categorizes them on the screen, allowing users to quickly and effectively return calls using direct dial-back capability. The corporate directory integrates with the Lightweight Directory Access Protocol Version 3 (LDAP3) standard directory.
Settings
The Settings feature key allows the user to adjust display contrast, select background images (if available), and select from a large number of unique ringer sounds through the User Preference menu. Network Configuration preferences also can be set up (usually by the system administrator). Configuration can be either automatically or manually set up for Dynamic Host Control Protocol (DHCP), Trivial File Transfer Protocol (TFTP), Cisco Unified CallManager, and backup Cisco Unified CallManager instances. Other available Settings submenus include Device Configuration and Security Configuration.
Services
The Cisco Unified IP Phone 7970G allows users to quickly access diverse information such as weather, stocks, quote of the day, or any Web-based information using XML to provide a portal to an ever-growing world of applications, features, and information.
Help
The online Help feature gives users information about the phone keys, buttons, and features. The pixel display allows for greater flexibility of features and significantly expands the information viewed when using features such as Services, Information, Messages, and Directory. For example, the Directory button can show local- and server-based directory information.
Display
The phone has a large, high-resolution, graphical 12-bit color, touch-sensitive display, with backlighting to enhance its visual appearance (320 x 234 pixels).
Speakerphone, Mute, and Headset buttons
The phone offers high-quality speakerphone technology, including easy-to-use speaker On/Off, Microphone, Mute, and Headset buttons. These buttons are lit when active. For added security, the audible dual-tone multifrequency (DTMF) tones are masked when the speakerphone mode is used.
Ethernet switch
The internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100BASE-T Ethernet network through an RJ-45 interface with single LAN connectivity for both the phone and a colocated PC. The system administrator can designate separate VLANs (802.1Q) for the PC and Cisco Unified IP phones, providing improved security and reliability of voice and data traffic.
Headset port
A dedicated headset port eliminates the need for a separate amplifier when using a headset. This feature allows the handset to remain in its cradle, making headset use simpler.
External speaker and microphone ports
3.5-mm stereo jacks are fitted to the phone for external speakers and an external microphone. The electrical and audio characteristics are similar to those fitted to many modern PCs. However, when connecting externally powered audio equipment to these ports, the phone has no control over electrical signals that may be introduced by this external equipment. For this reason, Cisco can not endorse any external audio equipment that is connected to the phone when it is powered through inline PoE.
Volume Control
The convenient Volume Control button on the phone provides for easy decibel-level adjustments for the speakerphone, handset, headset, and ringer. The handset is hearing aid-compatible (HAC). Additional volume control gain can be achieved using an inline handset amplifier such as Walker Equipment W-10 and CE-100 amplifiers.
Adjustable foot-stand
The phone foot-stand is adjustable from flat to 60 degrees to provide optimum display viewing and comfortable use of all buttons and keys. The foot-stand is keyed to match standard wall-jack configurations for wall mounting. Two optional wall-mount brackets are also offered, as noted later in this document.
Flexible power options
The Cisco Unified IP Phone 7970G supports IEEE 803.af PoE (Class III). In addition, the phone supports Cisco Prestandard Power over Ethernet (PoE), allowing power to be drawn from any of the Cisco Inline Power-capable blades and boxes. When connected to a Cisco PoE device, the phone will use Cisco Discovery Protocol (CDP) to negotiate the power available. The phone can also be powered locally with a power supply (CP-PWR-CUBE-3).
Multiple ring tones
More than 24 user-adjustable ring tones are available.
Americans with Disabilities Act (ADA) features
A HAC handset (meeting ADA requirements) is available, as well as HAC compliance for magnetic coupling to approved HAC hearing aids. The dial pad is also ADA-compliant.
Signaling protocol support
The phone is supported with Cisco Unified CallManager 3.3 or later, and Cisco Unified CallManager Express 3.2(1) and later. Both SCCP and SIP signaling protocols are supported by the phone when used with a Cisco Call Control agent.
Codec support
G.711µ and G.729a audio compression codecs are available.
Quality of service (QoS) options
The phone supports differentiated services code point (DSCP) and 802.1q/p standards.
Security
The phone supports manufacturing-installed digital certificates, device authentication, and encryption. 802.1X link layer authentication is also provided, requires 8.2(1) or later phone firmware.
Language support
Support for more than 20 languages is built in (depends on Cisco Unified CallManager software version).
Configuration options
IP address assignment can be statically configured or configured through the DHCP client.
Voice quality
Comfort-noise generation and voice activity detection (VAD) programming are performed on a systems basis. RTCP streams are generated by the phone to provide voice quality metrics (requires 8.2(1) phone firmware or later).
Table 2. Security Features
Item
Description
Certificates
Phones are shipped with factory-installed X.509v3 certificates. There is also an option of installing and removing certificates at the customer's site.
Device Authentication and signaling encryption
Transport layer security (TLS) with AES-128 encryption is offered when using Cisco Unified CallManager 4.0 or later and Cisco Unified CallManager Express Version 4.0(2) or later.
Media encryption
Secure Real-Time Transport Protocol (SRTP) with AES-128 encryption is offered when using Cisco Unified CallManager 4.0 or later and Cisco Unified CallManager Express Version 4.0(2) or later.
802.1X Link Layer Authentication
Phones running the 8.2(1) firmware load, or later, can utilize the 802.1X Link Layer Authentication protocol to connect to a Catalyst® switch implementing this security mechanism. A single downstream device, connected to the PC port, may also implement 802.1X Link Layer Authentication and the phone will pass through the EAPoL requests on a proxy basis.
Table 3. Software and Physical Specifications
Item
Description
Firmware upgrades
Firmware upgrade supported using a TFTP server
Dimensions (H x W x D)
9.1 x 10.5 x 6 in. (23.1 x 26.67 x 15.24 cm)
Weight
3.6 lb (1.8 kg)
Phone casing composition
Polycarbonate acrylonitrile butadiene styerene (ABS) plastic in textured dark gray color with silver bezel
Stop wasting money on old technology.
Upgrade to a new phone system and you can save $1000’s.
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