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"Very happy, the system is spot on, the technician was fantastic and informative and the service was excellent. The entire process was an excellent experience from start to finish."

Rick:
Rethink Studios - Pyrmont, NSW

Rethink Studios


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"I wish to thank your company for your excellent service provided to us when purchasing our cordless headset and lifter. I was not only impressed with your attitude to customer service, but the items arrived in regional Central Queensland the very next day after I had purchased them. It was a pleasure to deal with your company and I will be recommending Infiniti Telecommunications to all our clients."

Helen Weston:
Esdale Sinclair and Associates (Gladstone)

Esdale Sinclair and Associates


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"I have found your service to be very prompt and always very efficient, we never hesitate to give you a call."

Anne Tierney:
GHD Hair Melbourne

GHD Hair


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"Infiniti installed a great system at short notice that suited our budget. The system is there just how I want... expandable."

Celeste:
Coastal Lighting – St. Peters NSW

Coastal Lighting


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"The service technician communicated clearly our options of resolution to our mess. The job was handled quickly & effectively, thank you for the great service we will use Infiniti again."

Katrina:
NSW Primary Association

NSW Primary Association

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"System is nice and easy to use and the service was very professional all round." Read more...

Hi-Way Crane Trucks - Seaford, VIC

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"Excellent service as well as very efficient and knowledgeable Avaya technicians. Infiniti got the job done." Read more...

Pat  
Senergy – West Perth, WA

Senergy

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"Can’t recommend Infiniti enough!

Very happy with service, communication, in fact, the whole process was very simple with them.

A1 job and also fantastic quality hardware." Read more...

Janine  
Mornington Peninsula Conveyancing – Mornington, VIC

Mornington Peninsula Conveyancing

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"Very simple phones.  Infiniti delivered exactly what we wanted.  Great service." Read more...

Lana  
Seabrook Consulting - Bondi Junction, NSW

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"Very prompt, courteous and thorough service….and the follow-up service after the system went in was equally impressive.  Thank you Infiniti." Read more...

Denis  
Denis Herbert & Associates - Mernda, VIC

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"Infiniti’s whole installation process was done for efficiently and made my job easy. I would not hesitate in recommending you guys to anyone." Read more...

Mick Sullivan  
MRES – Campbellfield, VIC

MRES

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"Their installation process made getting the new system easier than I expected. It was handled professionally from the start up to the finish." Read more...

Richard Marriott  
Financial Vision – Chatswood, NSW

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"Infiniti made my life easy and the service was great.  Wouldn’t hesitate in recommending you guys to anyone." Read more...

Jenny Hibbert  
David Walker Podiatry – Doncaster, VIC

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"Infiniti started the process of getting my new system rolling. They followed up at every stage and called after my installation to see I was happy. I highly recommend Infiniti to anyone." Read more...

Ross Heard  | Manager
Heard Services – Richmond, VIC

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"Infiniti made my life easy with a straightforward quick and efficient installation. Their service was exceptional." Read more...

Stewart Macintosh  | Director
Mac Global Freight Solutions - Tullamarine, VIC

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"Infiniti helped make the installation and planning of our new phone system much easier than expected.  The whole team were pleasant and great to deal with. I would recommend them to everyone." Read more...

Kon Penklis  
Penklis Optometry - Greenslopes, QLD

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"Infiniti had a professional technical team and installed my system fast and efficiently. I would recommend them to anyone." Read more...

Sam Abbott  | Office Manager
Online Insurance Brokers - Insure4less - Rothwell, QLD

Insure4less

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"Infiniti organised the installation very well making it a simple process.  The technicians were thorough and know their product well." Read more...

Rob Norman  
Southland Vineyard Church – St Marys, SA

Southland Vineyard Church

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"Our new system is working extremely well. The installation went smoothly and the technicians get a 9/10 rating. We can highly recommend Infiniti." Read more...

Margaret Seychell  | Office Manager
Rylea Engineering – Hoppers Crossing, VIC

Rylea Engineering

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"Infiniti made my life easy and the service was great.  They were always there for any questions I had about the system or the installation. The technician showed me everything I needed to know of the system." Read more...

Carolyn  
Melbourne On The Move – Parkdale, VIC

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"Infiniti made getting the system a thorough and easy process. The sales team were fast to answer my queries as were the techs. It made my system choice easier. The technicians were friendly and helped me get the system in the way I wanted it." Read more...

Josh Francis | Director
Foote Francis Pty Ltd – West Perth, WA

Foote Francis

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"Our business is public relations and our telephones are the lifeblood of our company. Infiniti planned and installed the telephone system to suit my business needs. They are a friendly yet efficient team. They came in on time and on budget. Wouldn’t hesitate in recommending them to anyone." Read more...

Ira
Herson Communications – Rose Bay, NSW

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"The system was installed and setup hassle free allowing us to continue with our ongoing service. It's refreshing to deal with a telecommunications company that actually delivers on its promises." Read more...

Paul Meyers
Websyte Corporation - Bundoora, VIC

Websyte

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"Our phone system installation was a breeze. The communication getting it all started was a constant flow right up to the final installation. I would recommend Infiniti to all." Read more...

Taryn  
Alpha Jade Recruitment - Norward, VIC

Alpha Jade

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"Infiniti took the time to give me the most effective communication system possible.  Wouldn’t hesitate in recommending you guys to anyone." Read more...

Belinda Lawlor  | IT Dept
First Ray – Box Hill South, VIC

First Ray

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"Infiniti put my system in from start to finish in a totally professional manner." Read more...

James Hampshire
Barrier  – Port Melbourne, VIC

Barrier

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"Infinity made choosing a phone system and telco provider easy. Their high level of customer service, product and commitment to the community and environment make them a company I would easily recommend – they are a stress free one-stop-shop." Read more...

Alice Collins
Insight Communications – Redfern, NSW

Insight

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"As discussed earlier Airport Lighting Specialists would happily recommend Infiniti Communications for any supply/installation.

The pricing offered was competitive and we were very pleased with the prompt service. The installation staff were very accommodating and worked quickly and efficiently ensuring limited down time in our office." Read more...

Lea Wilson.
Airport Lighting Specialists Pty Ltd - Greensborough, VIC

Airport Lighting Specialists

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"You gave clear and professional advice on a range of brands.  Thanks for making the implementation of our Alcatel Omni PCX systems in Perth and Queensland a smooth process. I have no hesitation in recommending Infiniti Telecommunications for all telephone system matters."  Read more...

Anthony Berni | Network Administrator
MCSE CCNA
Prescott Securities - Robina, QLD / Perth, WA



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"System is great.  On hold messaging is great.  All is great.  Thanks so much." Read more...

Ethan Hohneck (B.Soc.Sci hons) | Information Systems Manager
Australian Interaction Consultants - Osbourne Park

Australian Interaction Consultants

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"I would like to bring to your attention the extraordinary levels of consistent customer Service by Troy Bowen and his team at Infiniti Telecommunications. Being in a competitive Service based Industry myself, I understand and appreciate the importance of looking after your customers & clients." Read more...

Neale Bettman | Director
Metier - Sydney, NSW




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"We have been thoroughly impressed with the new Alcatel phone system that infinity implemented for us.The immediate impact on diverting phone calls to the right people in our organisation has saved us time and money." Read more...

Rick Calo,
MGM Wireless - Rose Park, SA




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"We found Infiniti incredibly easy and professional to deal with. They provided us with frank, upfront advice and didn't try and sell us something we didn't need or wouldn't use. Our new system went in without any hassles and works perfectly. The system does everything we wanted and more." Read more...

Ben Wilson,
CJ Arms & Associates - Port Melbourne, VIC




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"We looked at a wide host of phone providers and Infiniti was the standout. They offered a great solution for our 30+ staff, a 100% Money Back guarantee, and perhaps most importantly it came in at the right price!" Read more...

Leonidas Spalas,
Slattery Australia - Melbourne, VIC




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"Infiniti was great. They cut though all the telco jargon and made choosing and implementing my new phone system easy. Their after sales follow up was one of the best I've ever experienced. On behalf of my staff and myself, thank you so much Infiniti." Read more...

Jarrod Medwin,
Bargain Car Rentals - Hobart, TAS




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"We should record our appreciation for your companies fantastic service. It was indeed a pleasure to meet you and we very much appreciate that your adopted suggestions all accurately reflect your undertakings and represent considerable improvement on our previous system. Once again our thanks." Read more...

Bill Landeryou,
BEA - Brunswick, VIC




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"I have been very happy with our LG aria phone system. We are a small but growing business and we needed to upgrade our phone system. It was a big step for us and I found Adam and his team at Infiniti very helpful at all stages of the project from purchase, installation and getting used to how the system operated." Read more...

Helen Russell,
Tree of Health Pty Ltd - Dural, NSW




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"Choosing Infiniti was not only easy, it was definitely the right choice. We ended up with a great Alcatel system that does absolutely everything we could possibly need. The bottom line is the new system features have made our organisation more productive and sound more professional. We'll never miss another" Read more...

Amanda Quinn,
Brahma Kumaris - Leichhardt, NSW




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"Upgrading to the Avaya phone system was a painless exercise thanks to Infiniti. Cabling and installation was seamless and resulted in no downtime with after sales queries answered promptly. Our staff are delighted with the flexibility and features offered by the new" Read more...

Malcolm Hozack,
Fred Hosking Pty Ltd - Concord West, NSW




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"I just wanted to let you know that I was very impressed with your fabulous web site and therefore made the decision to get a quote from your company, Infiniti. Even though you were not the cheapest option you still managed to come close enough for me to run with your option. You, Mark, handled all questioning with patience and a professionalism that made me confident that I had chosen the right company." Read more...

Jacqui Israel,
GP Israel Pty Ltd - Sydney, NSW



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Infiniti provides:

Australia's only 100% Money Back Guarantee on Avaya

36 Month manufacturer warranty

Project Management

After hours installation

Self administration saving $1000's

Choice of brands

Ongoing telephone maintenance support

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` Avaya

Avaya IP Office 500 Phone System for medium business (15-100 staff)

When technology, quality and TCO are important!

The Avaya IP 500 pbx for any medium to large enterprise offers a brilliant VoIP platform and the latest technology for a lot less money than you'd think! Pay just a fraction more for the world's leading phone system (awards to prove it) and get a pabx that's unbeatable in quality, features and warranty!

Purchase an Avaya IP500 phone system from Infiniti and you also receive:

Avaya IP500 Office  Phone System
  • Unbeatable pricing on Avaya IP500
  • Australia's only money back satisfaction guarantee
  • Free phone support for life
  • Free customer administration to save you money
  • Incredible 36 month warranty
  • Avaya IP500 phone system tech's - fully qualified and experienced
  • Much more

Informed customers choose Avaya. Smart customers choose this award winning phone system from Infiniti.


Here's what our customers have to say:

Upgrading to the Avaya phone system was a painless exercise thanks to Infiniti. Cabling and installation was seamless and resulted in no downtime with after sales queries answered promptly.

Our staff are delighted with the flexibility and features offered by the new system. I would recommend Infiniti to anyone as a provider of quality telecommunication solutions for any business.
Malcolm Hozack,
Fred Hosking Pty Ltd - Concord West, NSW
We should record our appreciation for your companies fantastic service

It was indeed a pleasure to meet you and we very much appreciate that your adopted suggestions all accurately reflect your undertakings and represent considerable improvement on our previous system. Once again our thanks.
Bill Landeryou,
BEA - Brunswick, VIC


The Avaya IP500 pabx replaces the existing Avaya IP412. The IP412 is not longer supported or sold by Avaya. If you need support or spares for the Avaya IP 412 office please contact our service department.

But I've heard the Avaya IP500 costs a little more?

In the short term yes (although marginal). In the medium term you actually save money! Its future proof design, latest technology and 36 month warranty combine to ensure a lower total cost of ownership. The reality is you can end up with a phenomenal IP Pbx for less money than a traditional pbx.

What makes the IP500 so fantastic for medium business?

Comparing the Avaya IP 500 pbx to a normal phone or IP phone system isn't really fair. A normal pbx just doesn't stack up. If you've ever thought of linking Outlook or your CRM package to your pbx, going VoIP, linking multiple sites across a VPN or even working from home then Avaya IP500 is the right system for you. Avaya used to price themselves out of the medium business segment in Australia but not any more! Your Avaya IP 500 for medium business offers:

  • Incredible expansion up to 272 users
  • Licence driven so you only pay for what you need!
  • Avaya IP handsets or digital handsets
  • Software based platform so as new technology becomes available you can update your phone system.
  • The easiest to use CTI interface on the market
  • Easy to use handsets
  • Fantastic customer administration to save you $1000's
  • Built in modem and remote diagnostics

This is why Avaya is the choice of IT professionals that have their finger on the technology pulse. Don't get a system that's obsolete within a year. The Avaya IP500 can offer a lower TCO over the life of the system.

What are the Avaya IP 500 handsets like?

Go beyond the images here and watch our online reviews for the 5420, 5410 and 5402 handsets. For the IP handsets please download the latest IP 1600 series handsets. They are cheaper than the traditional 5600 series IP handsets and perfect for small business both in functionality and price.

More Avaya IP 500 phone system features.

The IP 500 offers every feature you can think of when it comes to phone system. No matter what you're application the IP500 has a solution:

  • IP networking for multiple sites
  • IP soft phones and IP Handsets
  • Call Accounting
  • Award winning call centre application (CBC contact Business Centre)
  • Call recording
  • 64 party conferencing
  • Phone Manager Pro for on screen calling and screen pop
  • IP DECT and traditional DECT handsets
  • And much more


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Warranty for the Avaya IP500 telephone system

The Avaya IP500 phone system comes with an incredible 3 year (36 month) warranty! This covers the phone system and all the cards. Handsets are covered by a 12 month warranty. With 36 months cover you can save $1000's on maintenance agreements and the like. No other company backs their proven technology the way Avaya does.


Avaya IP500 flexible payment options

You can choose to rent, lease or buy your new Avaya IP500 phone system. Depending on your capital expenditure policy, just ask for your free quote to include one or more of these easy payment options.

100% Money back satisfaction guarantee on the Avaya IP500 phone system

We offer Australia's only 14 day 100% money back satisfaction guarantee on every IP 500 pbx we install. We are so confident that your medium business will love the IP500 that we'll pull it out and replace it with another system if you don't - at no charge!

This is the ultimate peace of mind and it's in writing for you!

Free refresher training on Avaya IP500 Office pbx installations

On the day we install your Avaya IP500 pbx you will receive professional phone skills training showing you all the ins and outs of the handsets and system. A week later our tech's will come back for a free skills refresher. This free service is designed for maximum customer satisfaction and maximum staff ROI.

Free lifetime phone support for your Avaya IP500 pabx

For the life of your Avaya IP 500 pbx system you will receive unlimited access to our expert phone support. Have a question? Give us a call free.

It's easy to see why customers choose their Avaya IP500 office phone systems from us. For your free Avaya IP500 telephone quote simply click here or call on 1800 783 396 .

free phone system e-quote call us now

This page contains information pertaining to: Avaya IP Office 500, Avaya Phone System, Avaya Telephone System, Avaya IP Office 500 PABX, IP Office, Avaya VOIP System, Avaya IP Office pbx, Avaya IP Office Phone System