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Infiniti took the time to give me the most effective communication system possible.  Wouldn’t hesitate in recommending you guys to anyone. Read more...

Belinda Lawlor  
IT Dept – First Ray – Box Hill South VIC
Insight

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Infiniti put my system in from start to finish in a totally professional manner. Read more...

James Hampshire
Barrier  – Port Melbourne Victoria
Insight

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Infiniti made my life easy and the service was great.  Wouldn’t hesitate in recommending you guys to anyone. Read more...

Alice Collins
Insight Communications – Redfern NSW
Insight

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As discussed earlier Airport Lighting Specialists would happily recommend Infiniti Communications for any supply/installation.

The pricing offered was competitive and we were very pleased with the prompt service. The installation staff were very accommodating and worked quickly and efficiently ensuring limited down time in our office. Read more...

Lea Wilson.
Airport Lighting Specialists Pty Ltd

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You gave clear and professional advice on a range of brands.  Thanks for making the implementation of our Alcatel Omni PCX systems in Perth and Queensland a smooth process. I have no hesitation in recommending Infiniti Telecommunications for all telephone system matters.  Read more...

Anthony Berni
MCSE CCNA | Network Administrator


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System is great.  On hold messaging is great.  All is great.  Thanks so much. Read more...

Ethan Hohneck (B.Soc.Sci hons)
Information Systems Manager

Australian Interaction Consultants

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I would like to bring to your attention the extraordinary levels of consistent customer Service by Troy Bowen and his team at Infiniti Telecommunications. Being in a competitive Service based Industry myself, I understand and appreciate the importance of looking after your customers & clients. Read more...

Neale Bettman,
Metier, Sydney NSW




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We have been thoroughly impressed with the new Alcatel phone system that infinity implemented for us.The immediate impact on diverting phone calls to the right people in our organisation has saved us time and money. Read more...

Rick Calo,
MGM Wireless, Adelaide




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We found Infiniti incredibly easy and professional to deal with. They provided us with frank, upfront advice and didn't try and sell us something we didn't need or wouldn't use. Our new system went in without any hassles and works perfectly. The system does everything we wanted and more. Read more...

Ben Wilson,
CJ Arms & Associates, Port Melbourne




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We looked at a wide host of phone providers and Infiniti was the standout. They offered a great solution for our 30+ staff, a 100% Money Back guarantee, and perhaps most importantly it came in at the right price! Read more...

Leonidas Spalas,
Slattery Australia, Melbourne




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"Infiniti was great. They cut though all the telco jargon and made choosing and implementing my new phone system easy. Their after sales follow up was one of the best I've ever experienced. On behalf of my staff and myself, thank you so much Infiniti." Read more...

Jarrod Medwin,
Bargain Car Rentals, Hobart TAS




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"We should record our appreciation for your companies fantastic service. It was indeed a pleasure to meet you and we very much appreciate that your adopted suggestions all accurately reflect your undertakings and represent considerable improvement on our previous system. Once again our thanks." Read more...

Bill Landeryou,
BEA, Brunswick VIC




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"I have been very happy with our LG aria phone system. We are a small but growing business and we needed to upgrade our phone system. It was a big step for us and I found Adam and his team at Infiniti very helpful at all stages of the project from purchase, installation and getting used to how the system operated." Read more...

Helen Russell,
Tree of Health Pty Ltd, Dural, NSW




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"Choosing Infiniti was not only easy, it was definitely the right choice. We ended up with a great Alcatel system that does absolutely everything we could possibly need. The bottom line is the new system features have made our organisation more productive and sound more professional. We'll never miss another Read more...

Amanda Quinn,
Brahma Kumaris, Leichhardt NSW




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"Upgrading to the Avaya phone system was a painless exercise thanks to Infiniti. Cabling and installation was seamless and resulted in no downtime with after sales queries answered promptly. Our staff are delighted with the flexibility and features offered by the new Read more...

Malcolm Hozack,
Fred Hosking Pty Ltd




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I just wanted to let you know that I was very impressed with your fabulous web site and therefore made the decision to get a quote from your company, Infiniti. Even though you were not the cheapest option you still managed to come close enough for me to run with your option. You, Mark, handled all questioning with patience and a professionalism that made me confident that I had chosen the right company. Read more...

Jacqui Israel,
GP Israel Pty Ltd


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Infiniti Phone System Warranty

12 month manufacturer's warranty

Your phone systems come with a 12 month manufacturer’s warranty on all parts.  This warranty does not include labour. 

If you are after total insurance for absolute peace of mind then you should opt for Infiniti's Premium Protection Plan. 

Protection You Deserve. Value You Respect

Extended Maintenance

Now you can purchase your phone systems from Infiniti with complete confidence.  The Premium Protection Plan extended maintenance ensures you have access to timely and expert support – whenever you need it. 

Phone systems are business critical.  Without them everything grinds to a halt.  Extended maintenance ensures your business keeps going, no matter what happens.  It’s the ultimate insurance for your #1 business tool.

The key benefits of Infiniti’s Premium protection plan:  

  • Choice of Support Levels
  • Comprehensive coverage hours and superior response times
  • All parts and labor included
  • Choice of contract periods
  • Remote resolution of faults and support with Premium Online care
  • Up to four free one hour Adds, Moves and Changes (AMC) visits per annum
  • 10% off standard AMC pricing
  • All faulty parts are replaced with quality parts from our own stock supply

Infiniti offers you a nationwide and highly skilled technical workforce.  We’re there when you need us most. 

Supporting our field technicians are our Premium Care Online Help Desk consultants.  They provide immediate and expert over-the-phone advice on typical everyday customer questions and requirements. 

In the unlikely event of a system or part malfunctioning, most of our systems we support offer remote diagnostic capabilities.  This allows our technicians to immediately identify and fix the majority faults over the phone.  Without the need for a technician onsite, we’ll have you back on track in a fraction of the conventional time! 

Whichever Premium Care Protection level you feel is right for your business, you’ll have absolute peace of mind now and in the future.


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