"Infiniti organised the installation very well making it a simple process. The technicians were thorough and know their product well."
This solution included:
7 handsets
4 lines
Alcatel Phone System Warranty
12 month manufacturer's warranty
Alcatel phone systems come with a 12 month manufacturer’s warranty on all parts. This warranty does not include labour.
If you are after total insurance for absolute peace of mind then you should opt for Infiniti's Premium Protection Plan.
Protection You Deserve. Value You Respect
Extended Maintenance
Now you can purchase phone systems from Infiniti with more confidence than ever before. The Premium Protection Plan extended maintenance ensures you have access to timely and expert support – whenever you need it.
Phone systems are business critical. Without them everything grinds to a halt. Extended maintenance ensures your business keeps going, no matter what happens. It’s the ultimate insurance for your #1 business tool.
The key benefits of Infiniti’s Premium protection plan:
- Choice of Support Levels
- Comprehensive coverage hours and superior response times
- All parts and labor included
- Choice of contract periods
- Remote resolution of faults and support with Premium Online care
- Up to four free one hour Adds, Moves and Changes (AMC) visits per annum
- 10% off standard AMC pricing
- All faulty parts are replaced with quality parts from our own stock supply
Infiniti offers you a nationwide and highly skilled technical workforce. We’re there when you need us most.
Supporting our field technicians are our Premium Care Online Help Desk consultants. They provide immediate and expert over-the-phone advice on typical everyday customer questions and requirements.
In the unlikely event of a system or part malfunctioning, most of our systems we support offer remote diagnostic capabilities. This allows our technicians to immediately identify and fix the majority faults over the phone. Without the need for a technician onsite, we’ll have you back on track in a fraction of the conventional time!
Whichever Premium Care Protection level you feel is right for your business, you’ll have absolute peace of mind now and in the future.
