Perfect for receptionists, assistants and managers, the new Avaya 1416 digital handset replaces the outgoing 5420 phone. The new range takes on a more traditional look and offers colour coded flashing lights that are very popular with staff and were missing from the previous handsets. The Avaya 1416 phones offer you:

• 16 flex keys so you can program them for whatever you want
• Each of the 16 flex keys offers both red and green flashing LED's so you can see if they are free or busy. Great for monitoring staff, lines and more
• One touch buttons for popular telephone tasks such as transfer, mute, conference, drop (end a call), hold, mute and many more.
• Optional 32 button console if you want to see everyone on the phone for receptionists
• Adjustable screen so you can customise the viewing angle to you
• Clear, easy to read four line, 24 character, display with white backlighting for incredibly easy viewing in any light condition
• High quality speakerphone
• Hands free calling and communication
• An integrated headset jack to support all the popular Plantronics, GN Netcom and Sennheiser headsets
• Large capacity contacts and call log applications that make your life so much easier as you can now call people back at the touch of a button
• Intelligent user interface that provides only the options you need in the areas you're in.

The Avaya 1416 handset is the most feature rich in the new Avaya 1400 series lineup and is perfect for people who spend a lot of time on the phone. Unlike the 5420 it supersedes, the 1416 now looks like a traditional style phone and has quickly become very popular with customers. The 1416 offers a slightly bigger (and adjustable angle) screen and 8 more flex keys. The handset looks great in black and it can also have the optional 32 button console added to it to give a massive 48 keys in total for easy viewing and one touch transfers at reception.

In a typical company you'd buy the 1416 for a receptionist and managers while the rest of the staff would get a mixture of 1408 and 1403 handsets. One of the best additions to the new Avaya 1416 phone (and the whole range for that matter) is the green and red LED lights next to the flex keys. With a simple glance you can now see if a staff member is available or on the phone.

If you're looking to implement the awesome One-X on screen platform where you can do everything with the click of a mouse then you don't necessarily need the 1416 phone. The 1408 does everything 95% of staff could want. The only real need for the 1416 is if you had a more staff and literally wanted to see more people on your handset. If you have more than 16 staff and want to do this then you'd opt for the cheaper 1408 and simply use the One-X platform.

The Avaya One-X allows you to do everything you need on screen from listening to voicemail, to answering and even transferring calls, accessing personal and company speed dials and even co-ordinating a conference call.

If you're looking for IP handsets to compliment the Avaya IP500 pbx then check out the 1603, 1608 and 1616 models.

Contact us to arrange a no obligation Avaya demonstration and see first hand how the sensational new Avaya IP Office can help transform your business and employee productivity.