Avaya 9641G Handset



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Avaya 9641G IP office telephone handset
The Avaya 9641G IP handset is the flagship model for the award-winning IP500 Office phone system. This model has been designed for ‘power users’ and is currently the state-of-the-art in phone handsets. It replaces the 5620 handset from the now superseded 5600 series.
As you would expect from Avaya, the 9641G is packed with high end features including:
- High definition audio for crystal clear, lifelike sound.
- Easy-to-read, high resolution colour display
- Integrated, high-quality speakerphone
- Support for Bluetooth and DECT headsets
- Support of up to three 12 or 24 Button Expansion Modules for high speed call management
- USB interface to upload media
- Intuitive touch screen prompts and easy one-touch access from the “home” screen to other applications
- Gigabit Ethernet (2 ports)
- Graphical display that anticipates user intentions and makes contextual menus, improving call control and management
- Reduced energy consumption and costs through Power-over-Ethernet Class 2 design with "sleep mode"
The HD audio quality on the Avaya 9641G handset will astound – but more importantly, its clarity will reduce listener fatigue to allow you to stay fresher on the phone for longer. This sound quality also extends to the excellent built-in speakerphone, for clearer conversations every time.
If the 9621G handset display was easy on the eye, the Avaya 9641G is a genuine head turner, with plenty of room on screen for all the information you need. Its touch screen capability also makes navigation a breeze, especially as the handset automatically chooses the appropriate one-touch menu prompts for individual situations, making for a truly intuitive experience.
Like all IP handsets, the 9641G is automatically recognised by the Avaya IP phone system the moment it is plugged into an existing Ethernet port. This makes extension additions or changes faster and easier than ever before.
Designed for managers, receptionists and other staff that spend large amounts of time on the phone, the 9641G takes the 9621G IP and 9608 IP to the next level, with a larger display and support for up to 3 x 24 button expansion modules. This add-on lets users see at a glance which staff are on calls and which are free (great for managing call routing). It also comes with Bluetooth built-in, for seamless convergence of computer and telephony headsets. Having said this, if you aren’t using a Bluetooth headset and don’t have enough phone lines to warrant the expansion module, you may be better off saving your dollars and going with the very capable 9621G. Like to know more? For a no-obligation demonstration of the Avaya 9641G IP handset, give our friendly staff a call today.
Features
| Key features | 9608 | 9621G | 9641G |
|---|---|---|---|
| Unit specifications | |||
| Stand | Reversible wedge stand for desktop or wall-mount use and dual-position flip stand | Reversible wedge stand for desktop or wall-mount use and dual-position flip stand | Reversible wedge stand for desktop or wall-mount use and dual-position flip stand |
| Display | Monochrome, 8.2cm x 5.5cm | Colour, 9.5 cm x 5.4 cm | Colour, 10.4cm x 5.9cm |
| Configurable line appearance/feature key buttons | Yes | Yes | Yes |
| Touch Screen | No | Yes | Yes |
| 4 position adjustable tilt display | No | Yes | Yes |
| Permanently-labelled feature buttons | Phone, messages, contacts, history, home, navigation cluster, headset, speaker, volume, mute | Speaker, mute, headset, contacts, home, history, message, phone, forwarding, volume (separate volume levels in handset, speaker, ringer, and headset) | Speaker, mute, headset, contacts, home, history, message, phone, forwarding, volume (separate volume levels in handset, speaker, ringer, and headset) |
| Red LEDs for: | Speaker, mute, headset, message, history | Speaker, mute, headset, message and history | Speaker, mute, headset, message and history |
| Administrative buttons |
24 | 24 | 24, with 5 lines displayed (configuration dependent) |
| Speakerphone |
Full duplex | Full duplex, wideband | Full duplex, wideband |
| Wideband audio |
Handset and headset | Handset, headset, speakerphone | Handset, headset, speakerphone |
| Softkeys | 4 | 0-5 | 0-5 |
| Ergonomic hearing aid compatible handset supporting TTD acoustic coupler Yes Yes Yes | Yes | Yes | Yes |
| Message waiting indicators |
2 | 2 | 2 |
| 360-degree visual alert for incoming calls and voice mail |
Yes | Yes | |
| Ringtones |
Rich, classic, alternate | Rich, classic, alternate | Rich, classic, alternate |
| Headset support |
Bluetooth and DECT (with adapter) | Bluetooth and DECT (with adapter) | Bluetooth and DECT |
| Ethernet line interface |
10/100 | 10/100/1000 | 10/100/1000 |
| Secondary Ethernet line interface |
10/100 | 10/100/1000 | 10/100/1000 |
| IEEE PoE | 802.3af class 1 device | 802.3af class 2 device | 802.3af class 2 device |
|
Software: |
|||
|
SIP protocol support |
Yes | Yes | Yes |
|
H.323 protocol support |
Yes | Yes | Yes |
|
Standards-based codec support |
G.711, G.726, G.729A/B, G.722 (G.726 is not available in SIP) | G.711, G.726, G.729A/B, G722 (G.726 is not available in SIP) | G.711, G.726, G.729A/B G.722 (G.726 is not available in SIP) |
|
Supported languages |
Arabic, Brazilian Portuguese, Simplified Chinese, Dutch, English, Canadian French, Parisian French, German, Hebrew, Italian, Japanese (Kanji, Hiragana and Katakana), Korean, Latin American Spanish, Castilian Spanish, and Russian. |
Arabic, Brazilian Portuguese, Simplified Chinese, Dutch, English, Canadian French, Parisian French, German, Hebrew, Italian, Japanese (Kanji, Hiragana and Katakana), Korean, Latin American Spanish, Castilian Spanish, and Russian. | Arabic, Brazilian Portuguese, Simplified Chinese, Dutch, English, Canadian French, Parisian French, German, Hebrew, Italian, Japanese (Kanji, Hiragana and Katakana), Korean, Latin American Spanish, Castilian Spanish, and Russian. |
|
Platform Support: |
|||
| Platform
|
Platform Avaya Aura™ Communication Manager 3.1.4+ and greater (H.323) Avaya Aura™ Communication Manager 6.0 with Avaya Aura™ Session Manager 6.0 or Avaya Midsize Business Template 5.2.1 (SIP) |
Avaya Aura™ Communication Manager 3.1.4.+ and greater (H.323) Avaya Aura™ Communication Manager 6.0 with Avaya Aura™ Session Manager 6.0 or Avaya Midsize Business Template 5.2.1 (SIP) |
Avaya Aura™ Communication Manager 3.1.4+ and greater (H.323) Avaya Aura™ Communication Manager 6.0 with Avaya Aura™ Session Manager 6.0 or Avaya Midsize Business Template 5.2.1 (SIP) |
| Power supply |
Local or centralized electrical power through an 802.3af switch, or local power supply. | Local or centralized electrical power through an 802.3af switch, or local power supply. | Local or centralized electrical power through an 802.3af switch, or local power supply. |
| HTTP file server | Yes | Yes | Yes |
