Avaya

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Avaya 9641G IP office telephone handset

The Avaya 9641G IP handset is the flagship model for the award-winning IP500 Office phone system. This model has been designed for ‘power users’ and is currently the state-of-the-art in phone handsets. It replaces the 5620 handset from the now superseded 5600 series.

As you would expect from Avaya, the 9641G is packed with high end features including:

  • High definition audio for crystal clear, lifelike sound.
  • Easy-to-read, high resolution colour display
  • Integrated, high-quality speakerphone
  • Support for Bluetooth and DECT headsets
  • Support of up to three 12 or 24 Button Expansion Modules for high speed call management
  • USB interface to upload media
  • Intuitive touch screen prompts and easy one-touch access from the “home” screen to other applications
  • Gigabit Ethernet (2 ports)
  • Graphical display that anticipates user intentions and makes contextual menus, improving call control and management
  • Reduced energy consumption and costs through Power-over-Ethernet Class 2 design with "sleep mode"

The HD audio quality on the Avaya 9641G handset will astound – but more importantly, its clarity will reduce listener fatigue to allow you to stay fresher on the phone for longer. This sound quality also extends to the excellent built-in speakerphone, for clearer conversations every time.

If the 9621G handset display was easy on the eye, the Avaya 9641G is a genuine head turner, with plenty of room on screen for all the information you need. Its touch screen capability also makes navigation a breeze, especially as the handset automatically chooses the appropriate one-touch menu prompts for individual situations, making for a truly intuitive experience.

Like all IP handsets, the 9641G is automatically recognised by the Avaya IP phone system the moment it is plugged into an existing Ethernet port. This makes extension additions or changes faster and easier than ever before.

Designed for managers, receptionists and other staff that spend large amounts of time on the phone, the 9641G takes the 9621G IP and 9608 IP to the next level, with a larger display and support for up to 3 x 24 button expansion modules. This add-on lets users see at a glance which staff are on calls and which are free (great for managing call routing). It also comes with Bluetooth built-in, for seamless convergence of computer and telephony headsets. Having said this, if you aren’t using a Bluetooth headset and don’t have enough phone lines to warrant the expansion module, you may be better off saving your dollars and going with the very capable 9621G. Like to know more? For a no-obligation demonstration of the Avaya 9641G IP handset, give our friendly staff a call today.

Features

Key features 9608 9621G 9641G
Unit specifications
Stand Reversible wedge stand for desktop or wall-mount use and dual-position flip stand Reversible wedge stand for desktop or wall-mount use and dual-position flip stand Reversible wedge stand for desktop or wall-mount use and dual-position flip stand
Display Monochrome, 8.2cm x 5.5cm Colour, 9.5 cm x 5.4 cm Colour, 10.4cm x 5.9cm
Configurable line appearance/feature key buttons Yes Yes Yes
Touch Screen No Yes Yes
4 position adjustable tilt display No Yes Yes
Permanently-labelled feature buttons Phone, messages, contacts, history, home, navigation cluster, headset, speaker, volume, mute Speaker, mute, headset, contacts, home, history, message, phone, forwarding, volume (separate volume levels in handset, speaker, ringer, and headset) Speaker, mute, headset, contacts, home, history, message, phone, forwarding, volume (separate volume levels in handset, speaker, ringer, and headset)
Red LEDs for: Speaker, mute, headset, message, history Speaker, mute, headset, message and history Speaker, mute, headset, message and history
Administrative buttons
24 24 24, with 5 lines displayed (configuration dependent)
Speakerphone
Full duplex Full duplex, wideband Full duplex, wideband
Wideband audio
Handset and headset Handset, headset, speakerphone Handset, headset, speakerphone
Softkeys 4 0-5 0-5
Ergonomic hearing aid compatible handset supporting TTD acoustic coupler Yes Yes Yes Yes Yes Yes
Message waiting indicators
2 2 2
360-degree visual alert for incoming calls and voice mail
Yes Yes
Ringtones
Rich, classic, alternate Rich, classic, alternate Rich, classic, alternate
Headset support
Bluetooth and DECT (with adapter) Bluetooth and DECT (with adapter) Bluetooth and DECT
Ethernet line interface
10/100 10/100/1000 10/100/1000
Secondary Ethernet line interface
10/100 10/100/1000 10/100/1000
IEEE PoE 802.3af class 1 device 802.3af class 2 device 802.3af class 2 device

Software:

SIP protocol support

Yes Yes Yes

H.323 protocol support

Yes Yes Yes

Standards-based codec support

G.711, G.726, G.729A/B, G.722 (G.726 is not available in SIP) G.711, G.726, G.729A/B, G722 (G.726 is not available in SIP) G.711, G.726, G.729A/B G.722 (G.726 is not available in SIP)

Supported languages

Arabic, Brazilian Portuguese, Simplified Chinese, Dutch, English, Canadian French, Parisian French, German, Hebrew, Italian, Japanese (Kanji, Hiragana and Katakana), Korean, Latin American Spanish, Castilian Spanish, and Russian.
Arabic, Brazilian Portuguese, Simplified Chinese, Dutch, English, Canadian French, Parisian French, German, Hebrew, Italian, Japanese (Kanji, Hiragana and Katakana), Korean, Latin American Spanish, Castilian Spanish, and Russian. Arabic, Brazilian Portuguese, Simplified Chinese, Dutch, English, Canadian French, Parisian French, German, Hebrew, Italian, Japanese (Kanji, Hiragana and Katakana), Korean, Latin American Spanish, Castilian Spanish, and Russian.

Platform Support:

Platform

 

Platform Avaya Aura™ Communication Manager 3.1.4+ and greater (H.323)

Avaya Aura™ Communication Manager 6.0 with Avaya Aura™ Session Manager 6.0 or Avaya Midsize Business Template 5.2.1 (SIP)

Avaya Aura™ Communication Manager 3.1.4.+ and greater (H.323)

Avaya Aura™ Communication Manager 6.0 with Avaya Aura™ Session Manager 6.0 or Avaya Midsize Business Template 5.2.1 (SIP)

Avaya Aura™ Communication Manager 3.1.4+ and greater (H.323)

Avaya Aura™ Communication Manager 6.0 with Avaya Aura™ Session Manager 6.0 or Avaya Midsize Business Template 5.2.1 (SIP)

Power supply
Local or centralized electrical power through an 802.3af switch, or local power supply. Local or centralized electrical power through an 802.3af switch, or local power supply. Local or centralized electrical power through an 802.3af switch, or local power supply.
HTTP file server Yes Yes Yes
Free SSL Certificate