Healthcare

It's no wonder on hold is such a successful medium for medical practices, when you consider that traditionally you need to leave customers on hold even longer than most businesses.

On a busy Monday morning clients wait voluntarily because they need your services! You have a completely captive audience that is just sitting there, voluntarily, waiting…. What are YOU waiting for!

Why do successful health care businesses need messages on hold?
On hold messages not only help your practice sound fantastic and incredibly professional, they ensure that you capitalise on every opportunity.

This is as important for potential patients and first time callers as it is for your long standing clientele. With messages on hold your medical practice will sound fantastic and impress new patients with every call!

What type of content should your health care on hold messages include?

We’ve created on hold message solutions for health care companies just like yours and know exactly the messages that work. Until we create your own customised messages, we won’t know all the details that make your business unique, but typically we include:

  • Hours of operation
  • Method of payment is also a great one to cover - Bulk billing services etc
  • Your referral process. Perhaps you see people requiring referrals to specialists at different times?
  • The nearest pharmacy should the client require medicine.
  • Alternative therapies and treatments you offer. Perhaps you’re a one top medical shop?
  • Health tips for different times of the year.
    • Tell patients about slip, slop slap leading up to summer
    • How to avoid the “dreaded flu” in winter
    • Suggestions about “flu Shots” and who they are suitable for
  • Answering commonly asked questions
  • Where patients should park their cars if they haven’t been before
  • General health advice for common burns, cuts etc

This is just a small sample to demonstrate that we really do know about the health care industry (we can’t give everything away just yet!). Don't waste your time on hold by dealing with the amateurs – choose Onhold Advertising.

Why choose us?

FREE DEMO! Impressed by what you heard in our sample health care practice message on hold? Wait till you hear your own FREE customised demo! Call us today on 1800 783 396 and experience our extraordinary quality messages on hold for yourself. Once you agree that we have unbeatable message quality and you proceed, your clients can be listening to your complete tailored marketing creation within days.

100% SATISFACTION GUARANTEE! We know we’ve got incredible quality messages – that’s why we back them with Australia's ORIGINAL $0 up front, 30 Day 100% Satisfaction Guarantee. Listen to your customised on hold messages “live” in your business for 30 days (that’s more than long enough to get positive customer feedback and notice the increase in enquiries about your other services) and if for whatever reason you’re not completely happy – just hand it back to us. No hard feelings, no questions asked and you haven’t lost a cent.

Onhold Advertising will help your practice:

  • Sound fantastic and professional.
  • Secure new patients by creating the right first impression.
  • Up sell patients to other services and procedures

It’s no wonder on hold is such a successful medium for medical practices when you consider that daily, in a typical business:

  • 70% of all calls are placed on hold.
  • The average on hold time is a staggering 43+ seconds.
  • Callers stay on hold up to 3 times longer because of our on hold messages.
  • 34% of callers that hang up will NOT call back – remember, there are a lot of other practices on the web.

Call 1800 783 396 today for your FREE tailored demo and hear the unbeatable quality of our messages on hold for yourself.

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