1300 vs. 1800 numbers
Everything you need to know
1300/1800 numbers give your business a professional edge, making you appear bigger and also letting you create a memorable number (e.g 1800 1JAMES).
1300/1800 numbers are ‘virtual numbers’ - they don't have a separate physical phone line. Instead, when a customer dials a 1300 /1800 number, the call is routed (redirected by your
phone provider) to a normal number you choose (either your business landline or a mobile).
You can't dial out on a 1300 number or 1800 number – you still use your normal phone lines (and account).
1300/1800 numbers also allow companies the option to own several different numbers (either 1300/1800 or a combination of both) and have them diverted to the same phone line.
For example:
KnS Trading is a woman’s clothing imports company with both wholesale and retail outlets. They advertise a separate 1800 number and business name for the wholesale and retail outlets, which are both redirected to their head office.
When a call comes through, the number the customer calls on flashes up on the screen, allowing the receptionist to answer the phone with the correct business name. This is vital to the company’s success, as it is important the wholesale and retail divisions are kept separate.
Having different 1800 numbers also allows KnS Trading to collect monthly data that lets them analyse where each call came from.
What’s the difference between 1300/1800?
With 1800 numbers, the receiver (business) pays for the call, meaning that it is completely free for the caller. Many customers are more willing to call a business if they know it
won’t cost them anything – that’s why 1800 numbers are so popular for advertising and marketing purposes!
1300 numbers mean the caller (customer) pays a local call rate for the first 5 minutes and if the call is longer than that, the business pays for the rest.
EVERY Business Should Have A 1300/ 1800 Number...
Here's Why!
- You can keep the same business phone number for the life of your business, no matter when your company moves to.
- Increase the geographical "reach" of your businesses at minimal cost.
- They are a vital marketing tool for your business.
- Shows potential customers that you're not just a "local" business.
- Increase your marketing response.
- Give your business a "professional image".
- Is independent of your physical location.
- Is transportable (take it with you if you relocate).
- Can be answered at any fixed or mobile phone in Australia.
- You don't need any extra phone lines.
With our low priced 1300/1800 number plans, having an inbound 1300/1800 number is A LOT cheaper than you think. Contact our expert phone consultants today and discover the ways 1300/1800 number can improve the way you do business.
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1300 numbers, 1800 numbers, virtual numbers, 1300/1800 numbers, difference between 1300 numbers 1800 numbers
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