Infiniti Phone System Warranty
Telephone System Maintenance and Warranty
In addition to Infiniti's 14-day 100% Money Back Offer, you can buy risk free with comprehensive manufacturer warranties and our complete phone system maintenance packages:
- Australia-wide local support
- Expert certified technicians
- Free phone support for the life of your system
- Australia's best and longest warranties on new and used telephone systems
- Extra-care telephone system maintenance options for additional insurance
- Premium care Help Desk consultants
- Huge range of accessories, parts and popular selling brands
We are your Communications Superstore and can help you with phone systems, accessories, headsets, extra handsets, phone line installation, cabling, mobiles and data and more.
12-month NEW telephone system warranty on all new phone systems
This warranty covers all brands we supply - Alcatel, LG Nortel, NEC, Samsung, Panasonic and more.
Avaya phone systems are covered by an amazing 36 month warranty!
USED phone system warranty
We offer Australia's only 12-month new phone system warranty on USED telephone systems. All our used phone systems are checked and professionally refurbished to as-new condition and backed with guaranteed parts and service.
What do these new and used phone system warranties cover?
Defective parts, phone system handsets and internal cards are covered for 12 months from date of delivery. Manufacturer warranties don't cover the labour cost to inspect, repair or replace any defective or broken equipment on site. If you want labour covered you will need a maintenance agreement.
So, you've 2 choices for covering labour cost under warranty.
You can opt to fully insure yourself with a maintenance agreement.
Simply pay for any labour services if / when they arise. Unless you instruct us otherwise, this is our default position with all new phone systems.
Infiniti telephone system maintenance agreement
Phone systems are business critical. Without them, everything grinds to a halt. A maintenance agreement ensures your business keeps going, no matter what happens. Phone system maintenance is the ultimate insurance for your #1 business tool.
Now you can purchase your phone systems from Infiniti with 100% coverage against accidents and breakdowns. The Premium Protection Plan phone maintenance ensures you have access to rapid and expert support - whenever you need it.
The key benefits of Infiniti's Premium Protection Plan:
- Choice of Support Levels from business hours to 24/7 coverage
- Comprehensive coverage hours and superior response times
- All parts and labour included
- Choice of contract periods
- Remote resolution of faults and support with Premium Online care
- Up to four free one hour Adds, Moves and Changes (AMC) visits per annum
- 10% off standard Adds, Moves and Changes (AMC) pricing
- All faulty parts are replaced with quality parts from our own stock supply
Infiniti offers you a nationwide and highly skilled technical workforce. We're there when you need us most.
Supporting our field technicians are our Premium Care Online Help Desk consultants. They provide immediate and expert over-the-phone advice on typical everyday customer questions and requirements.
In the unlikely event of a phone system or part malfunctioning, many of our telephone systems we support offer remote diagnostic capabilities. This allows our technicians to immediately identify and fix the majority faults over the phone. Without the need for a technician on-site, we'll have you back on track in a fraction of the conventional time!
Whichever Premium Care Protection telephone system maintenance you feel is right for your business, you'll have absolute peace of mind now and in the future.