Free Phone Systems Buyer Guide
Infiniti is a leading supplier of affordable phone system solutions in Brisbane, Sydney, Melbourne, Adelaide and Perth. For a free quote please contact 1800 783 396
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The following tips have been compiled from years of experience after seeing how other companies continue to confuse and mislead potential customers. Make sure you're protected by asking the right questions, and getting everything in writing, for your next phone system solution.
1. Popular Systems
The first rule is don't buy an obscure phone system brand! Buying popular phone systems guarantees you spare parts and choice of suppliers. You don't want to end up with a system that you can't service or being held to ransom by the supplier with no other alterative. This is why Infiniti offers a huge selection of all the leading brands.
2. Guarantees
You need to know you are buying from a reputable company. All systems come with a minimum 12 month warranty. However, what peace of mind does that really offer? What if you get the wrong system? At Infiniti you can't end up with the wrong system because we offer the industries only 14 day money back guarantee after the system is installed.
3. Easy Payment Options
You have 4 common choices - rent, lease, buy or bundle.
Rent: this is where you elect to make monthly tax deductible payments over a specific term of either: 24, 36, 48 or 60 months. Download the benefits of renting.....
Lease: again you elect your term like a rental however you have a fixed residual, or balloon payment, at the end of the term that means you can opt to buy the system if you choose.
Buy: pay by cash or credit card and the system is yours.
Bundle: this is where you use your phone calls to pay for a phone system. If done properly, you can get a phone system for next to nothing. Read more about why bundling is so popular.
4. Bundle & Beware
Bundling is a fantastic way to purchase your system but make sure the provider can answer the following questions.
- What are the call rates they are offering to you?
- How do those rates compare to what you are paying at the moment? You don't want your phone bill to actually go up do you?
- How long are you locked into those rates for? (rates are constantly getting cheaper and good rates today are bad rates tomorrow. Contracts are to be avoided at all costs!)
- Do you own the phone system at the end of the term?
- Do you have a choice of phone systems?
At Infiniti our bundle & save packages come with everything in writing and no contracts on your phone calls for maximum choice and peace of mind. Read more about why bundling is so popular.
5. New Lines, Phone Numbers and Cabling
When looking at a new phone system you also need to make sure everything else is taken care of otherwise you end up wasting money unnecessarily. If you're starting out, or need extra lines, make sure this is organised before the phone system goes in otherwise it will require additional visits from the phone technician that you will have to pay for.
If you're getting more handsets on your new phone system than you had on your previous then odds are you will probably need additional cabling as well. Cabling is where your phone plugs into the wall and the line runs back to the main phone system. This is an extra charge so make sure you tell the consultant as this is not included in any standard quoting.
At Infiniti we always conduct a free site inspection for clients prior to installation to ensure there are no surprises. Make sure whoever you choose offers the same otherwise it's too late once the system is being installed and they won't give you your money back! (Remember we offer a 100% money back guarantee)
6. One Stop Shopping
To make your life easier deal with a company that can coordinate not just the phone system, but also your phone lines, numbers and charges as well. This will save you hours of running around and being stuck on the phone to phone carriers - everyone hates being on hold for carriers so why wouldn't you want to delegate this?
7. Phone System Features
More mistakes are made here than anywhere else. It's the optional extras of a phone system that genuinely make the biggest difference. Look at comparisons of different systems and find out if the system you're getting will do what you want today and tomorrow.
Here is a list of some of the most popular features on new phone systems:
- Voicemail
- Day & Night Greetings
- Transferring to staff and also transferring to mobile phones
- VoIP
- Making and receiving calls from your computer
This is not a definitive guide however it will provide you with an excellent starting point and we hope it helps you make the right choice. Make sure you speak to one of our friendly consultants for your free quote today on 1800 783 396
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Click here for a full overview of the 10 most popular phone system features and download our handy pdf version. See below for the system comparison table.
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