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1. Issue – Receptionist takes messages (often by hand).
Solution - Voicemail
Implementing voicemail is absolutely essential to finance companies. Dealing with confidential customer financial information means that your customers are less likely to leave detailed messages with reception staff. Voicemail guarantees customers leave detailed messages for specific staff members and allow you to work out what your callers need before you return their calls. This saves money on unnecessary call backs and allows you to better utilise your time.
2. Issue – Multiple callers ring at once
Solution – Phone system greetings
Phone system greetings answer your calls after a set number of rings and ensure that all calls are handled professionally. No more caller hang-ups, or having to try and juggle multiple callers at once. This not only sounds professional but it’s also more efficient.
3. Issue – Phone bills are too high
Solution – Change to lower rates with no contracts.
Finance businesses often have very high phone bills, with calls to staff and customer mobiles. We offer all our phone system customers dirt cheap phone call rates that save over 30-50% on an average phone bill. The money is better in your pocket and helps you pay for the new telephone system. Check out our phone call rates and see how they compare to what you’re currently paying. Read more…
4. Issue – 100’s of customer’s details to store
Solution – Enter them into the phone system for one touch speed dialling
Certain systems allow you to enter up to 3000 customer phone numbers or integrate your computer network with your phone system with (Computer Telephony Integration or CTI). Either way you can contact any of your customers with the click of a mouse or the phone system’s speed dial functions. You can even have customers names pop up when they ring in. This function saves you time, money and the hassle of searching for customers contact details.
5. Issue – A wide range of financial products and services that customers are unaware of.
Solution - Messages On Hold
Did you know that 70% of callers are placed on hold? Use this valuable time to cross promote and up sell your lesser know products and services with professional messages on hold. For example, if you are an accounting firm, do you also offer superannuation advice, financial planning etc? Messages on hold sound incredibly professional and helps you to educate, entertain and sell more to your clients! Read more… (link to finance example for MOH)
6. Issue – After hours the phone rings out
Solution – Phone system greetings for after hours
We program your phone system to automatically or manually, answer all phone calls after hours. With after hour phone greetings, you’ll ensure that what your customers hear sounds professional, tells clients about your operating hours or website, and also gives them the option to leave a message. Without after hours greetings, your customers will turn to your competitors.
7. Issue – Cash Flowing a new phone system
Solution – Rent, lease or bundle instead.
Renting a small business telephone system is not only 100% tax deductible but it’s also a smart choice (being in the finance game you are in an excellent position to know). You can preserve your cash and rent from as little as $11 a week. That’s less than an hourly rate for a bookkeeper!
At Infiniti, we have installed countless phone systems for financial applications – you can be assured that you’re buying your PBX from the finance phone system experts! Plus, we are the only company that offers your business the following:
- 100% Money Back Guarantee for the ultimate peace of mind
- Everyday low pricing
- Free bonus offers that your business will genuinely benefit from
With Infiniti’s exclusive offers, you’d be crazy to buy your phone system anywhere else.
To find out which brand of phone system best suits your business, contact our experienced consultants on
1800 783 396
or click on the following links:
| Most Popular: |
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Find out our most popular small business phone system and all the reasons why! Read more… |
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| Alcatel OmniPCX: |
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Incredibly affordable, technically advanced phone system.
The Alcatel OmniPCX telephone system combines the latest VoIP and CTI technology, easy navigation and huge displays plus FREE built-in Voicemail and FREE auto attendant. Read more… |
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| Avaya IP Office 406: |
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Awarded, world-leading phone system technology.
The Avaya IP Office 406 PABX has proven VoIP technology, incredibly user-friendly software and handsets and all the latest features… all backed by Australia’s LONGEST phone system warranty (36 months – 300% longer!). Read more… |
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| LG Aria 24IPE: |
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Very popular telephone system for 1st time buyers.
The LG Aria 24 IPE PBX offers all the basic features you need and none that you won’t use. User friendly, reliable, VoIP compatible. Read more… |
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| NEC Topaz: |
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A basic PBX from a well-known brand.
NEC is renowned for their build quality and reliability, however the NEC Topaz phone system has very basic abilities compared to more technological options in a similar price range. Read more… |
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| Panasonic TDA 30: |
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Simple, affordable phone system for small business users.
The Panasonic TDA 30 telephone system is a basic, user friendly and reliable option that expands up to 24 handsets. VoIP and CTI capable. Read more… |
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| Samsung 7100: |
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Basic and inexpensive phone system
Reliable and popular with 1st time users, the Samsung 7100 PABX includes CTI, is VoIP capable and has excellent voice quality. Read more… |
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