I would like to bring to your attention the extraordinary levels of consistent customer Service by Troy Bowen and his team at Infiniti Telecommunications. Being in a competitive Service based Industry myself, I understand and appreciate the importance of looking after your customers & clients. Read more...
We have been thoroughly impressed with the new Alcatel phone system that infinity implemented for us.The immediate impact on diverting phone calls to the right people in our organisation has saved us time and money. Read more...
We found Infiniti incredibly easy and professional to deal with. They provided us with frank, upfront advice and didn't try and sell us something we didn't need or wouldn't use. Our new system went in without any hassles and works perfectly. The system does everything we wanted and more. Read more...
We looked at a wide host of phone providers and Infiniti was the standout. They offered a great solution for our 30+ staff, a 100% Money Back guarantee, and perhaps most importantly it came in at the right price! Read more...
"Infiniti was great. They cut though all the telco jargon and made choosing and implementing my new phone system easy. Their after sales follow up was one of the best I've ever experienced. On behalf of my staff and myself, thank you so much Infiniti."
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"We should record our appreciation for your companies fantastic service. It was indeed a pleasure to meet you and we very much appreciate that your adopted suggestions all accurately reflect your undertakings and represent considerable improvement on our previous system. Once again our thanks."
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"I have been very happy with our LG aria phone system. We are a small but growing business and we needed to upgrade our phone system. It was a big step for us and I found Adam and his team at Infiniti very helpful at all stages of the project from purchase, installation and getting used to how the system operated."
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"Choosing Infiniti was not only easy, it was definitely the right choice. We ended up with a great Alcatel system that does absolutely everything we could possibly need. The bottom line is the new system features have made our organisation more productive and sound more professional. We'll never miss another
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"Upgrading to the Avaya phone system was a painless exercise thanks to Infiniti. Cabling and installation was seamless and resulted in no downtime with after sales queries answered promptly. Our staff are delighted with the flexibility and features offered by the new
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I just wanted to let you know that I was very impressed with your fabulous web site and therefore made the decision to get a quote from your company, Infiniti. Even though you were not the cheapest option you still managed to come close enough for me to run with your option. You, Mark, handled all questioning with patience and a professionalism that made me confident that I had chosen the right company.
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When it comes to phone systems, we’re the experts. So when it comes to teaching you and your staff how to get the most value out of your new phone system – we can help.
We’ll consult with you to make sure you get the perfect training for your individual business needs.
For the ultimate convenience, training is conducted at your premises. On the day of installation we’ll ensure your staff know how to:
Transfer calls, put callers on hold etc.
Retrieve voicemail messages and change greetings.
Use the phone handset features you need.
Our training staff also offer receptionist and system administrator specific instruction, to show you how to do more valuable features such as add/moves/changes, basic programming and so much more.
We also ensure that we “train the trainer”. This is the person in your office that become your in-house go to person – in case staff forget. This will save you plenty of time and money over the life of your new system!
We’ll ensure that each of your staff are trained to the highest level and you can be confident that your team will completely understand all your system functions.
And, if you ever need us, help from our expert team is only a phone call away.
Key Benefits:
You staff will be trained according to their use of your phone system to ensure that it is completely relevant to them.
Hands on experience with the actual system allows your staff to become familiar with the functions that they’re learning about and will reinforce the users guides you will be given.
Training is conducted on your premises, so the need for staff travel (and the associated expenses) is eliminated.
Training is conducted at a pace relevant to the experience of your staff, so that everyone can keep up.
Refresher training
Refresher training is completely optional but helps you get the most from your phone system solution. It’s ideal for new staff and serves as an excellent reminder for existing staff, who can often forget some of the lesser used system features.
We find many companies that take up this option are much happier because their staff:
Use ALL the features which save time, money and improve productivity.
Actually save money by being able to do basic system changes themselves.
This page contains information pertaining to:
Products
Services
Phone Systems
Brands
Infiniti
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