When it comes to installing an Avaya IP Office 500 V2 phone system you can’t really do it yourself. We have some customers that know their way around a phone system and cabling and that’s different. The hard bit is not installing the lines or the handsets; the issue is in the system programming.
We have plenty of customers that use Avaya Management Software to administer their own systems and that is very straightforward. They quickly become familiar with making their own adds moves and changes without requiring external assistance at all. However, that said, it’s the initial setup that’s problematic for people without specific Avaya system programming knowledge and experience.
For customers that have remote locations but have phone system knowledge, or a local technician with general telecommunications knowledge, we will often pre-program the Avaya IP Office 500 phone systems so all the technical work is done by our professionals. This way they can simply do the last mile and connect the lines and handsets knowing all the Avaya IP Office 500 programming is already done, checked and tested. It’s a great way for customers to have a quality system when they may not have the local expertise to facilitate this.
Our Infiniti Telecommunications technicians are Avaya certified and that takes courses and hands on leaning to garner the experience required. Don’t bother wasting your time to learn a system when you have can have experts do it in a fraction of the time.
Speak to our service department and if you’re still adamant about installing your own Avaya IP Office 500 v2 phone system then pre-programming might be an ideal compromise.
What Our Customers Are Saying
Gary Callaghan - Principal
G J Callaghan & Co.
The phone system has been installed by your technician. I am very pleased with the whole experience of purchasing from Infiniti. I will highly recommend your company. Thank you all at Infiniti
Jodie Holt - General Manager
Littley Financial Services
Thanks again for your organisation’s assistance recently when we were experiencing difficulties, the service was very prompt and efficient.Kind regards
Three Sixty Degrees Australia
Technician (greg) was very personable and efficient – everything is going great after the changes.
Power Customs Services
So far so good haven’t had any issues since Neil has been out- he is always really thorough one of the best techs we have ever had really knows the ins and outs of the
(Technician) Greg is great and we’ve always had great support and service from him.Kind regards
Slattery Australia - Melbourne, VIC
"We looked at a wide host of phone providers and Infiniti was the standout. They offered a great solution for our 30+ staff, a 100% Money Back Guarantee, and perhaps most importantly it came in
Infiniti had a professional technical team and installed my system fast and efficiently. I would recommend them to anyone
métier - Sydney, NSW
To whom this may concern,I would like to bring to your attention the extraordinary levels of consistent customer Service by Troy Bowen and his team at Infiniti Telecommunications.Being in a competitive
Anthony Berni | MCSE CCNA | Network Administrator
Prescott Securities - Robina, QLD / Perth, WA
You gave clear and professional advice on a range of brands. Thanks for making the implementation of our Alcatel Omni PCX systems in Perth and Queensland a smooth process. I have no hesitation in recommending
Southland Vineyard Church - St Marys, SA
Infiniti organised the installation very well making it a simple process. The technicians were thorough and know their product well.