Skype + SIP Phone Systems

Skype Connect is a fantastic VoIP service that can provide SIP connectivity between your business phone system and the Skype network. By adding Skype Connect to a SIP-enabled PBX such as the Avaya IP500, your business can save on communication costs with little or no additional upgrades required. With Skype Connect, your business can make great value Skype calls and receive calls from your customers using your desk phones. Customers can also contact your business for free by using Skype through Skype buttons, by calling the Skype business accounts associated with your SIP-enabled PBX, and by dialing any Skype Numbers you may have purchased. There are a number of phone systems compatible with Skype Connect such as :
  • Avaya
  • Cisco
  • LG Ericsson
  • NEC
  • Siemens
The following is required to use Skype Connect: 1. Skype Manager™… Skype Connect is managed via Skype Manager 2. A SIP-enabled PBX… We recommend that you use a Skype Connect certified PBX or gateway. Although a non-certified PBX may work with Skype Connect, we cannot ensure all features and functions will operate correctly. 3. An internet connection with enough bandwidth to handle your call traffic and voice quality needs… Your connection can be a shared (with other data) or be a dedicated connection, depending on your business requirements. It should provide less than 200ms Round Trip Delay (RTD) between your business LAN and You can check the suitability of your internet connection by checking the RTD from your business network (LAN) to Skype Connect by sending a ping to and noting the average time shown in the ping results. 4. A publicly reachable IP Address… If your PBX is located on a private network behind a NAT firewall or router, you can still use Skype Connect by using the SIP Registration method of authentication. Alternatively, if your PBX does not support registrations or you don’t wish to use the SIP Registration method, you can use the IP Authentication method. 5. A means to pre-pay for Skype products… You’ll need to be able to top up your Skype Credit using a PayPal account, credit or debit card or a bank transfer. 6. A traditional fixed telephone line… Skype is not a replacement for traditional telephone services and cannot be used for emergency calling. Skype Connect is meant to complement existing traditional telephone services used with a corporate SIP-enabled PBX, not as a stand-alone solution. Skype Connect users need to ensure that all calls to emergency services are terminated through traditional fixed line telephone services, connected to the local exchange, or through other emergency calling capable telephone services.