Free Phone Systems Buyer Guide

Infiniti is a leading supplier of quality, affordable phone system solutions in Brisbane, Sydney, Melbourne, Adelaide and Perth. For a free quote please contact 1800 783 396.

The following buyers guide tips have been compiled from years of experience. Our staff hear horror stories everyday about telco companies that misled, confused and only verbally communicated promises with customers (which they later reneged upon leaving customers with no legal recourse).

Make sure you're protected by asking the right questions and getting everything in writing, for your next phone system solution.

Infiniti provides the ultimate written guarantees, affordability, and peace of mind and that’s why we challenge other companies to put up or shut up. We hope this guide helps you find the right solution and the right company to implement it.

The first rule is don't buy an obscure phone system brand! Buying popular phone systems guarantees you spare parts and a choice of suppliers. You don't want to end up with a phone system that you can't service or be held to ransom by a supplier with no other alternatives. This is why Infiniti offers a huge selection of all the leading brands.

You need to know you are buying from a reputable company. All systems come with a minimum 12 month warranty. However, what peace of mind does that really offer? What if you get the wrong system? At Infiniti you can't end up with the wrong system because we offer the industries only 14 day Money Back Guarantee after the system is installed.

You have 4 common choices - rent, lease, buy or bundle.

• Rent: this is where you elect to make monthly tax deductible payments over a specific term of either: 24, 36, 48 or 60 months. Download the benefits of renting...
• Lease: again, you elect your term like a rental. However, you have a fixed residual - or balloon - payment, at the end of the term which means you can opt to buy the system if you choose.
• Buy: pay by cash or credit card and the system is yours.
• Bundle: this is where you use your phone calls to pay for a phone system. If done properly, you can get a phone system for next to nothing. Read more about why bundling is so popular.

Bundling is a fantastic way to purchase your system but make sure the provider can answer the following questions.

• What are the call rates they are offering to you?
• How do those rates compare to what you are paying at the moment? You don't want your phone bill to actually go up do you?
• How long are you locked into those rates for? (rates are constantly getting cheaper and good rates today are bad rates tomorrow. Contracts are to be avoided at all costs!)
• Do you own the phone system at the end of the term?
• Do you have a choice of phone systems?

At Infiniti our Bundle & Save packages come with everything in writing and no contracts on your phone calls for maximum choice and peace of mind. Read more about why bundling is so popular.

When looking at a new phone system you also need to make sure everything else is taken care of otherwise you end up wasting money unnecessarily. If you're starting out, or need extra lines, make sure this is organised before the phone system goes in otherwise it will require additional visits from the phone technician that you will have to pay for.

If you're getting more handsets on your new phone system than you had on your previous then odds are you will probably need additional phone cabling as well.

Phone Cabling is where your phone plugs into the wall and the line runs back to the main phone system. This is an extra charge so make sure you tell the consultant as this is not included in any standard quoting by phone companies.

At Infiniti we always conduct a free site inspection for clients prior to installation to ensure there are no surprises. Make sure whoever you choose offers the same otherwise it's too late once the system is being installed and they won't give you your money back! (Just another reason we’re prepared to offer our unprecedented 100% money back guarantee)

To make your life easier deal with a company that can coordinate not just the phone system, but also setting up:

• New phone lines, fax lines, EFTPOS and ADSL lines
• New phone numbers
• 1300 & 1800 numbers
• Internet and data requirements
• Mobile phone plans
• Coordinating existing number diversions
• Cheap, no contract, phone call charges

and everything else you need to set up and communicate efficiently and as cost effectively as possible.

This will save you hours of running around and being stuck on the phone to phone carriers - everyone hates being on hold for carriers so why wouldn't you want to delegate this?

More mistakes are made here than anywhere else. It's the optional extras of a phone system that genuinely make the biggest difference. Look at comparisons of different systems and find out if the system you're getting will do what you want today and tomorrow.

Here is a list of some of the most popular features on new phone systems:

• Voicemail
• Day & Night Greetings
• Call queuing
• Transferring to staff and also transferring to mobile phones
• VoIP phone calls and SIP trunking
• Linking multiple sites with VoIP
• Making and receiving calls from your computer
• Call recording
• Remote workers
• Call accounting for staff monitoring and cost allocation
• Cordless users for additional mobility
• Ability to administer the phone system yourself which can potentially save you $1000’s over the life of the system

This is not a definitive buyers guide however it will provide you with an excellent starting point and we hope it helps you make the right choice. Make sure you speak to one of our friendly consultants for your free quote today on 1800 783 396.

To read more about the most popular 15 phone system features requested by clients please click here...