Just to let you know about the service we have received from Infiniti.
From my first contact with your company I have had nothing but great service. Everyone has been most courteous and helpful and understanding of our requirements.
Our appointment was booked and confirmed within minutes. The technician, Greg, arrived right on time, was most pleasant and helpful. He did what he needed to do without any fuss and was flexible within our needs at the time.
He was very helpful when I contacted him about another matter that was not related.
The Office, Pat, also has followed up with calls and emails about an ongoing difficulty from another area, unrelated to the work done by Infiniti. This has all been of great comfort in what has been a very stressful office relocation.
I would not hesitate to recommend this company to anyone. I now have renewed faith that 'Service' does still exist.
Kind regards
Additional Information
Testimonial 48
Medium Business VoIP
How can VoIP transform your company?
VoIP and IP technology are literally redefining the way everyday Australian companies communicate. If you’re a fairly typical medium sized business with 20 staff members and a $1000+ phone bill, you’ll save money than you ever imagined. Stop getting ripped off with outdated technology. VoIP is proven, VoIP works, VoIP is here to stay!
Below are just a few of the popular VoIP packages we provide to medium businesses. Give our friendly team a call today and let us find the best system for your business.
incredibly affordable, technically advanced phone system.
The Alcatel OmniPCX telephone system combines the latest VoIP and CTI technology, easy navigation and huge displays plus FREE built-in Voicemail and FREE auto attendant. Read more
Awarded, world-leading phone system technology.
The Avaya IP Office 500 PABX has proven VoIP technology, incredibly user-friendly software and handsets and all the latest features… all backed by Australia’s LONGEST phone system warranty (60 months (option) – 300% longer!). Read More
Australia’s most popular phone system for medium business.
The LG Aria 130 PABX is unquestionably the easiest system to use. It’s packed full of handy features, reliable and very affordable. It’s also VoIP and CTI compatible. Read More
Popular and easy to use for medium business.
The Panasonic TDA 200 phone system is great value: very basic capabilities with straightforward design that anyone can use. Read more
An excellent phone system option for call centres.
The Samsung 7200 phone system is a powerful hybrid of new on screen navigation and older style key system technology. It’s also expandable up to 160 digital handsets. Read More
Why choose VoIP
A VoIP PBX solution does everything a traditional PABX does… and more. From call centre applications, to call recording, wireless DECT solutions and more, there’s no compromise with an IP PBX solution.
2. Link multiple business site locations
You might have offices all over the country, but with a VoIP PBX they can all be connected to become part of the one phone system, as if they were all in the same office. Gone are all the geographical restrictions. This applies whether you’re linking offices or just individual remote workers. Click here for more information.
3. Remote workers
Anywhere your staff can get internet, they can connect to the system. Your sales people may prefer to work from home or still make calls and receive their voicemails on the road. Now they can. This is a fantastic way to enhance staff productivity and also loyalty. Now they can do their jobs from anywhere. Click here for more information.
4. Did we mention that all intra office communication is FREE!
5. Improve your professionalism
With all the money you save, you’ll actually be able to afford a true phone system solution that offers you features to improve your call handling, while helping you sound larger and more professional than you may already be.
How can VoIP save you a fortune in phone calls
If you’re currently using traditional phone services (ISDN or PSTN) from Telstra, Optus, or anyone else, then odds are you’re simply paying too much. Infiniti has helped medium sized companies save up to 70% off their phone call charges. Check out our SIP rate sheet and stop getting ripped off today. VoIP is helping ordinary Australian business save $1000’s. Join them today.
The 3 types of VoIP system
1. VoIP PBX Hybrid
This is the most popular choice and all the leading brands offer these hybrid solutions. Hybrids offer the proven reliability of your existing phone system technology, then add VoIP functionality to it.
The benefit is you are never exclusively reliant upon your data network for communication (i.e. if your internet is down for any reason, you will still be able to make phone calls and conduct business). Most clients opt for digital handsets (more reliable and cheaper) and then use VoIP phone handsets for remote users, etc. This still gives you all the benefits of VoIP, at a fraction of the cost of a VoIP-only solution. It also means that you can still use normal phone lines such as PSTN, ISDN, primary rate and SIP trunking.
2. Independently Controlled VOIP IP PBX
This option allows you to maintain the normal phone lines that are already installed in your site, and operate VOIP through your IP handsets (not digital).
You control everything from the controller, or your main telephone equipment. It works with PSTN, ISDN, primary rate or SIP trunking.
The downside to this system is that the additional costs of the IP handsets can make it a more expensive option than the VoIP hybrid above.
3. VOIP IP PBX
This is a VoIP-only phone system which connects your IP handsets via the internet back to another location.
You don’t need any main equipment (or a controller) in your office as you would with a traditional phone system, and everything is managed by the phone call supplier.
The benefit of an IP PBX is that you will only pay for virtual VoIP lines from VoIP carriers. This means you can eliminate your PSTN & ISDN phone line rentals and save a great deal of money!
The downside is that because there are no normal phone lines and you don’t control your own phone system, if your internet goes down then – technically - so does your phone system.
