Small Business VoIP phone systems (1-24 staff)

Improve professionalism and slash costs with the right IP Pbx solution for your small business

With over 10 years experience and 1000’s of happy small business customers our friendly staff really know what works and what doesn’t. And unlike many companies that sell only one brand or one type of system – we supply and service a massive range of VoIP, hosted, traditional pbx’s and also used solutions. Choice is great for you and it allows us to tailor the perfect solution for your individual needs and budget.

Plus, all our VoIP phone system solutions (no matter what type or brand) are backed by Australia’s only Money Back Guarantee after your IP solution has been installed! It’s just one of the reasons we take the time to get it right the first time, every time.

So what is the right type of IP phone system for your small business?
Basically you have 4 options.

To help you understand the basic differences we’ve got this easy to follow comparison chart.

  • Hybrid IP Pbx
  • Hosted
  • Traditional Phone Systems
  • Used Phone Stystems

A Hybrid IP PBX Phone System looks and acts just like your traditional phone system (so there's no steep learning curve for staff), but has a cutting edge backbone which also allows for the amazing cost benefits offered by VoIP phone lines, a wider range of handset choices and the ability to connect remote staff to the system allowing for a true tele-commuter team.

Pro's

  • Looks and works like a normal phone system - no steep learning curve
  • Most cost effective solution new
  • Feature rich and offers advanced feature options like call recording, call centre applications etc
  • Takes any type of phone line
  • Can keep your current carrier if you choose
  • Rent, lease or outright purchase options Perfect for start-ups, people working in different locations and for companies that need one phone line per staff member.
Con's
  • Only latest hybrid systems offer SIP trunking
  • Requires actual phone system

It’s the IP phone system, that doesn’t actually have any phone system box in your office at all. It is simply IP handsets connected to a switch and modem which then connects via a VOIP connection to a “host” provider in another location – hence the name.

Pro's

  • Simple
  • Perfect for start-ups, people working in different locations and for companies that need one phone line per staff member.
  • Range of IP handsets to choose from

Con's

  • if VoIP fails then you must/can divert incoming calls only to a mobile phone (no normal phone line redundancy)
  • Can only take IP handsets which are more expensive
  • System less sophisticated than a hybrid IP Pbx/ traditional phone system
  • You can only rent the system
  • Must change your current phone call provider
  • Locked into contracts for handsets, provider and phone calls

All leading brands of traditional phone systems now offer VoIP compatibility, so they also fall under the “Hybrid IP Pbx” category.

With the speed of technology in today’s telecommunications area; it was only a matter of time before all leading brands incorporated IP (VoIP) technology into every model telephone systems. And although most models have IP compatibility, it doesn't mean you forced to embrace it today.

So if you want to stick with your current telephone carrier or phone lines don't worry, we can tailor a traditional phone system to meet your exact needs today, WITHOUT OVER CAPITALISING, whilst still giving you room for expansion tomorrow.

These are fully refurbished solutions that offer most of the features small business need without paying for those you don’t.

Pro's

  • Lowest priced option
  • Standard features included
  • No contracts
  • Can buy outright

Con's

  • Not SIP (best VoIP) compatible for maximum call savings
  • Not feature rich and features like voicemail and auto attendant may be optional
  • Can’t link remote workers or other IP features

Our friendly consultants are waiting to help you today. Give us a call now for a free quote, or just to get a better idea which solution is right for your business.

1800 783 396
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