"Very simple phones. Infiniti delivered exactly what we wanted. Great service."
This solution included:
4 handsets
4 lines
"Very simple phones. Infiniti delivered exactly what we wanted. Great service."
This solution included:
4 handsets
4 lines
So you’ve heard all about VoIP, and you may even use it at home. But what can it do for your business? Everything! So let’s start with the most important benefits
Below are just a few of the popular VoIP packages we provide to small businesses. Give our friendly team a call today and let us find the best system for your business.
Do I need a special phone system to get cheap calls?
No. It’s a myth. You can get Cheap VoIP calls on a 20-year old Commander phone system. The reason people buy new VoIP systems is because they offer a better way to utilise the technology, offering more features and cheaper call rates. It’s the same as buying a car designed for LPG, as opposed to trying to convert one (you get similar benefits, but it’s never quite the same).
What about VoIP call quality?
If you go for a true “business grade service” then VoIP quality is spot on. You can’t even tell you’re talking on a VoIP line. But like anything in life, if you try to do it on the cheap it will come back to bite you. So if you’ve heard bad things about VoIP, chances are it’s from people who are trying to use some dirt cheap home service and expecting perfect call quality. Business grade VoIP is brilliant. Click here to read more about residential versus business grade VoIP services.
What else can VoIP do beyond slashing my phone bills?
Lots of small businesses are falling in love with VoIP for other reasons beyond saving money.
What normal phone system features can I get?
A VoIP enabled phone system is a normal phone system these days. All the features most small business want are included, such as:
Check out Infiniti’s leading VoIP compatible phone system brands for small business:
1. VoIP PBX Hybrid
This is the most popular choice and all the leading brands offer these hybrid solutions. Hybrids offer the proven reliability of your existing phone system technology, then add VoIP functionality to it.
The benefit is you are never exclusively reliant upon your data network for communication (i.e. if your internet is down for any reason, you will still be able to make phone calls and conduct business). Most clients opt for digital handsets (more reliable and cheaper) and then use VoIP phone handsets for remote users, etc. This still gives you all the benefits of VoIP, at a fraction of the cost of a VoIP-only solution. It also means that you can still use normal phone lines such as PSTN, ISDN, primary rate and SIP trunking.
2. Independently Controlled VOIP IP PBX
This option allows you to maintain the normal phone lines that are already installed in your site, and operate VOIP through your IP handsets (not digital).
You control everything from the controller, or your main telephone equipment. It works with PSTN, ISDN, primary rate or SIP trunking.
The downside to this system is that the additional costs of the IP handsets can make it a more expensive option than the VoIP hybrid above.
3. VOIP IP PBX
This is a VoIP-only phone system which connects your IP handsets via the internet back to another location.
You don’t need any main equipment (or a controller) in your office as you would with a traditional phone system, and everything is managed by the phone call supplier.
The benefit of an IP PBX is that you will only pay for virtual VoIP lines from VoIP carriers. This means you can eliminate your PSTN & ISDN phone line rentals and save a great deal of money!
The downside is that because there are no normal phone lines and you don’t control your own phone system, if your internet goes down then – technically - so does your phone system.